Brand Certified
Chipotle Mexican Grill
3.0(225 reviews)
Certified by Chipotle Mexican Grill • Feb 22, 2026
Business Details
3540 N Zaragoza Rd, El Paso, TX
79938, United States
Certified by Chipotle Mexican Grill • Feb 22, 2026
(915) 232-9600
Certified by Chipotle Mexican Grill • Feb 22, 2026
https://locations.chipotle.com/tx/el-paso/3540-n-zaragoza-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4337
Certified by Chipotle Mexican Grill • Feb 22, 2026
About
Certified by Chipotle Mexican Grill • Feb 22, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Zaragoza & Edgemere is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Feb 22, 2026
Hours
Certified by Chipotle Mexican Grill • Feb 22, 2026
Reviews
3.0
225 reviews
5 stars
82
4 stars
18
3 stars
22
2 stars
13
1 star
90
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unfriendly staff, with several instances of poor service and lack of attentiveness.
Food Quality
There are numerous complaints about the declining quality of food, including stale ingredients, small portions, and issues with food preparation.
Cleanliness
Several reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor food handling practices.
Order Accuracy
Customers frequently experienced issues with incorrect orders, missing items, and inadequate portion sizes.
Value for Money
Many patrons felt that the prices were too high for the quality and quantity of food received.
- ZZZlewFeb 17, 20261.0Went on 02/16/26 with my brother. We both got bowls. I got bad food poisoning became nauseous, threw up all night, gave me digestive issues, could not sleep. My brother also threw up this morning.Not cool🫤 update: my brother is also throwing up more. Had to cut school short. I have to miss work. This is disappointing! Chipotle you need to practice better for handling and/or cooking! You could be facing lawsuits. Update AGAIN. I went back & forth emailing them. They stated they would at least give me 4 free entrees instead of refund. And when I asked how to proceed with these, ofc they just ghosted me. These companies don't care about you!! They just pretend to care about the situation and then ignore you. BS company!!
- CMClarissa MartinezJan 30, 20262.0Portion size was so small, It seemed every lettuce leaf was counted for and couldn't give up anymore. Selected steak and was cooked at medium, steak was still red. Was able to get it reordered but felt like it was pulling teeth with staff. So ride and made me feel like I was the problem for wanting a new bowl with well done cooked meat.
- CCClaudiaJan 26, 20263.0Younger gentleman that helped me was super friendly however the young lady working there today was in an extreme rush. Barely giving me an opportunity to speak.
- JAJ. AmayaJan 22, 20262.0This location used to have fresh ingredients and pretty good quality. Used to is the key phrase here. As of late, the quality has declined and the food doesn't taste as good. The new red chimichurri is tasty but the corn salsa which was one of my favorite add ons hasn't been fresh in a while.
- SCSandra CastilloJan 20, 20261.0Vivian the manager has the most rude attitude ever. It's very easy to at least have decent customer service. Went the other day just to get food on my break since I haven't ate all day, then they wrapped my burrito in the most sloppiest way, everything was falling out when I tried to eat it. Very disappointing, not worth my money!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Zaragoza & Edgemere offer?
Chipotle offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at 3540 N Zaragoza Rd, El Paso?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill at Zaragoza & Edgemere offer online ordering?
Yes, you can order online from their website or through the Chipotle app for convenient pickup or delivery.
Where is Chipotle Mexican Grill Zaragoza & Edgemere located?
It is located at 3540 N Zaragoza Rd, El Paso, TX 79938, USA.
How can I contact Chipotle Mexican Grill at Zaragoza & Edgemere?
You can call them at +1 915-232-9600 or email TX.4337.ZaragozaEdge@chipotle.com.
Is Chipotle Mexican Grill at Zaragoza & Edgemere closed on any days?
No, this Chipotle location is open every day with consistent hours from 10:45 AM to 11:00 PM.
Are there any other dining options near Chipotle Mexican Grill at Zaragoza & Edgemere?
Yes, nearby dining options include Panda Express for Chinese cuisine and Firehouse Subs for sandwiches.
What nearby grocery or shopping stores can I visit when coming to Chipotle Zaragoza & Edgemere?
Valley Supermarket and Walmart Neighborhood Market are nearby for grocery shopping, and Las Tiendas De Zaragoza is a nearby shopping center to explore.
What nearby fitness or wellness centers are close to Chipotle Mexican Grill at Zaragoza & Edgemere?
Nearby fitness options include 9Round Kickboxing Fitness, HOTWORX yoga and pilates studio, and Alchemy Karate Academy-Far East.
Can I find coffee or dessert spots near Chipotle Zaragoza & Edgemere?
Yes, Starbucks for coffee and Peachwave Frozen Yogurt & Gelato for desserts are located nearby.
Brand Certified Facts from Chipotle Mexican Grill
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Certified February 22, 2026Yext Knowledge Graph
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