Chipotle Mexican Grill

3.2
485 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

12101 Eastlake Blvd, El Paso, TX
79928, United States
(915) 234-1007
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Fast Food RestaurantMexican Restaurant
Chipotle Eastlake TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12101 Eastlake Blvd, El Paso, TX
79928, United States

Hours

Reviews

3.2
485 reviews
5 stars
188
4 stars
60
3 stars
44
2 stars
36
1 star
157

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Portion Sizes

Many reviews highlighted consistently small portion sizes, leading to dissatisfaction with value for money.

Food Quality

There were numerous complaints about food quality, including undercooked rice, dry chicken, and missing ingredients.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty bathrooms and food preparation areas.

Management Issues

Reviews indicated a lack of effective management, with staff appearing untrained and unprofessional.
  • DI
    Daniel Lopez II
    2 days ago
    1.0
    Ordered double portions and only get single portions. Too much money spent to not get double portions when ordered.
  • JA
    Josh Anderson
    2 days ago
    3.0
    Chipotle is a decent quick grab lunch if youre in a hurry. I ordered a steak bowl with [list your toppings, e.g., brown rice, black beans, hot salsa, corn, cheese Everything tasted fresh—the veggies were crisp, the protein was well-seasoned and juicy, and the portions were ok. Too bad they charge you for the spicy sauce and guac.
  • JR
    JJR R
    4 days ago
    4.0
    I think they should complement, avocado, with no extra charge just to give you beter taste to the food
  • MO
    Manuel Ortega
    Nov 9, 2025
    1.0
    Mejoren su staff enserio no bromen, comenzando con el ruco barba de camote, tan grande y mal educado que trabaja en el turno de la tarde, para cerrar; mal cara y sordo; solo no le di una cachetada por q no quiero problemas; pero mejoren ese comportamiento
  • MI
    Monica Islas
    Oct 29, 2025
    5.0
    My order was great! The only reason why I can't give them a 5 is because of the corn salsa! This is one of my favorites! The purple onions were all over the place! There were so many large pieces and chunks in my bowel and thought to myself, WHO is cutting the onions?!!! I didn't think to take a picture. Other than that, fire!
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Eastlake TX offer?

Chipotle Eastlake TX offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 12101 Eastlake Blvd?

Chipotle Eastlake TX is open daily from 10:45 AM to 11:00 PM.