Chipotle Mexican Grill

3.2
490 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.
Get DirectionsCallWebsite

Business Details

12101 Eastlake Blvd, El Paso, TX
79928, United States
(915) 234-1007
https://locations.chipotle.com/tx/el-paso/12101-eastlake-blvd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3720
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Fast Food RestaurantMexican Restaurant
Chipotle Eastlake TX is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
12101 Eastlake Blvd, El Paso, TX
79928, United States

Hours

Reviews

3.2
490 reviews
5 stars
191
4 stars
60
3 stars
45
2 stars
36
1 star
158

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, often feeling that they were not receiving enough food for the price paid.

Customer Service

Feedback on customer service was mixed, with some praising friendly staff while others reported rude behavior and poor service.

Food Quality

Several reviews mentioned issues with food quality, including undercooked rice, dry chicken, and missing ingredients.

Cleanliness

There were multiple complaints regarding the cleanliness of the restaurant, including dirty bathrooms and unkempt dining areas.

Order Accuracy

Numerous customers reported problems with incorrect orders, missing items, and overall dissatisfaction with the order fulfillment process.
  • MM
    Martha Mendez
    4 days ago
    1.0
    Muy mal servicio eh comprado en otros chipotle de el paso y este es el peor muy poca comida en mi plato y y el sabor es mejor en los otros chipotle a y mas limpios...
  • SS
    ST
    Jan 1, 2026
    1.0
    I got a multiple bowls through uber eats ,super disappointed our sides where missing rice , guac and vinaigrette. Smh lock in chipotle !
  • JA
    Jayden Aumiller
    Dec 31, 2025
    5.0
    The customer service here was excellent. They were very kind and the food was great. I normally don’t do reviews but the customer service here deserves to be noticed.
  • DI
    Daniel Lopez II
    Nov 22, 2025
    1.0
    Ordered double portions and only get single portions. Too much money spent to not get double portions when ordered.
  • JJ
    Joshua
    Nov 22, 2025
    3.0
    Chipotle is a decent quick grab lunch if youre in a hurry. I ordered a steak bowl with brown rice, black beans, hot salsa, corn, cheese Everything tasted fresh—the veggies were crisp, the protein was well-seasoned and juicy, and the portions were ok. Too bad they charge you for the spicy sauce and guac.
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Eastlake TX offer?

Chipotle Eastlake TX offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill at 12101 Eastlake Blvd?

Chipotle Eastlake TX is open daily from 10:45 AM to 11:00 PM.