Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Joe Battle & Zaragoza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
3.1
195 reviews
5 stars
75
4 stars
19
3 stars
21
2 stars
16
1 star
64
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff and long wait times for orders.
Food Quality
Many reviews highlighted issues with food quality, including fatty meat, bland flavors, and unsatisfactory portion sizes.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and food handling concerns.
Order Accuracy
Numerous complaints were made about incorrect orders and missing items, particularly with online orders.
Pricing Concerns
Customers expressed dissatisfaction with the high prices relative to the portion sizes and quality of food.
- YLYvette LoyaNov 2, 20253.0I ordered a bowl with carne asada and the meat had a lot of fat. It definitely doesn’t look like the commercial. It’s expensive for what I got.
- IDIsaac DominguezOct 23, 20251.0I love Chipotle but man this one was soo bad, horrible service, manners, food, etc.
- RARoman AcostaSep 30, 20251.0Please evaluate the people you hire here!!! Waited almost an hour to pick up my order, only to find out it was ready already! They never updated the status of the order on the app, when I told the man in the drive thru about it, he just shrugged and said okay and ignored me after. One of the worst customer service experiences I've had in El Paso and by far the worst Chipotle in El Paso due to it's staff 👎
- JHJose HortaSep 30, 20251.0Ordered a kids steak and the steak was spicy!
- HRHector RamosSep 24, 20255.0I always order on the app and pick up, but they always have my order ready when I get there and the employees are professional, friendly and helpful.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at Joe Battle & Zaragoza offer?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill at 1875 N Zaragoza Rd?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Can I order online from Chipotle Mexican Grill at Joe Battle & Zaragoza?
Yes, you can order online via their website at https://order.chipotle.com/ or using the Chipotle app.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows its "Food with Integrity" principles by sourcing ingredients from farms that adhere to humane and sustainable practices and uses only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle Mexican Grill offer a rewards program?
Yes, customers can sign up for Chipotle Rewards to get exclusive offers and earn free food.
How can I contact Chipotle Mexican Grill at the Joe Battle & Zaragoza location?
You can contact them by phone at +1 915-455-2304 or via email at TX.4274.JoeBattleZar@chipotle.com.
Where is Chipotle Mexican Grill located in El Paso, TX?
It is located at 1875 N Zaragoza Rd, El Paso, TX 79936, USA.
What nearby fast food options are available near Chipotle Mexican Grill?
Nearby fast food restaurants include Sonic Drive-In, Dairy Queen, Raising Cane's, and Chick-fil-A, providing various dining choices in the area.
Are there any nearby shopping or entertainment options close to Chipotle Mexican Grill?
Yes, Shops at the Shacks for shopping and Zaragoza Marketplace - GameStop for video games and entertainment are near the restaurant, making it convenient to combine visits.
What nearby services can customers access near the Chipotle location?
Customers can find services such as Walmart Pharmacy for medication, Supreme Laundry & Cleaners for laundry, and various beauty salons and barbershops like Chuco Barbas and Eye Love Nails Zaragoza nearby.