Chipotle George Dieter is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with incorrect orders, including wrong ingredients and missing items.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude or unhelpful service.
Portion Sizes
Numerous reviews mentioned dissatisfaction with portion sizes, describing them as small or inconsistent for the price.
Food Quality
While many enjoyed the food, there were complaints about freshness, blandness, and food safety concerns.
Pricing Concerns
Several customers felt that the prices were too high relative to the portion sizes and quality of food.
EE
Emi
Dec 3, 2025
1.0
Ordered carnita tacos and somehow ended up with soup ?
JV
javi V
Nov 17, 2025
1.0
Ordered a carne asada burrito and they put chicken in it instead. Definitely going back to get compensated . I understand a mistake but after paying 33$ for your plates you’d hope the person making your order could properly read.
DK
Dylan Kost
Oct 10, 2025
1.0
Made time for a lunch at work got guacamole when I didn’t ask for it and I’m allergic
DS
David Sanchez
Sep 21, 2025
5.0
Jessica, Abril, and Alma went above and beyond to help my uncle and myself. Respectful and more than willing to ensure we received the best service.
BB
Baby Boss
Sep 19, 2025
1.0
Employee gave attitude when she serve incorrectly my bowl and just stood there and said u were not specific and I had to ask her to redo the order she expected me to take what I not wanted were I come from customer is always right I’m a paying customer