Chipotle George Dieter is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customer service experiences varied widely, with some staff being friendly and attentive while others were reported as rude and unprofessional.
Portion Sizes
Many customers expressed dissatisfaction with the portion sizes, stating they were too small for the price paid.
Food Quality
The food quality received mixed reviews; while some praised freshness and taste, others reported issues like spoiled ingredients and inconsistent preparation.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also complaints about unsanitary practices among staff.
Pricing Concerns
Customers frequently mentioned that the prices were high relative to the portion sizes and quality, leading to a perception of poor value.
JV
javi V
Nov 17, 2025
1.0
Ordered a carne asada burrito and they put chicken in it instead. Definitely going back to get compensated . I understand a mistake but after paying 33$ for your plates you’d hope the person making your order could properly read.
DK
Dylan Kost
Oct 10, 2025
1.0
Made time for a lunch at work got guacamole when I didn’t ask for it and I’m allergic
DS
David Sanchez
Sep 21, 2025
5.0
Jessica, Abril, and Alma went above and beyond to help my uncle and myself. Respectful and more than willing to ensure we received the best service.
BB
Baby Boss
Sep 19, 2025
1.0
Employee gave attitude when she serve incorrectly my bowl and just stood there and said u were not specific and I had to ask her to redo the order she expected me to take what I not wanted were I come from customer is always right I’m a paying customer
LC
Lexi Chambers
Sep 6, 2025
5.0
This is the only Chipotle I will be going to while in el paso. The best of the best top tier! Ashley will get you right! The serving/ portion was on point. Sophia's customer service was also on point. You can not go anywhere else and get food this rewarding and customer service this refreshing.