Chipotle UTEP is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.
Portion Sizes
Many customers complained about small portion sizes, particularly for protein, leading to dissatisfaction with value for money.
Cleanliness
Several reviews noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.
Food Quality
While some customers praised the taste of the food, others reported issues with cold food and undercooked ingredients.
Inconsistent Experience
Customers experienced varying levels of service and food quality, indicating a lack of consistency across visits.
BW
Ben Wiley
Nov 17, 2025
5.0
This Chipotle is the best! The staff are amazing and the portions are always incredible. Very grateful for this location <3
OO
og949478
Nov 13, 2025
5.0
Thank you Mia for not rushing me and being patient helping me choose what was good love the bubbly attitude brings a good charisma to the working environment
MR
Matt Reed
Nov 13, 2025
5.0
Staff was extremely accommodating when I had to place a large order for an office last minute
JJ
jiv
Nov 11, 2025
1.0
Mia was extremely disrespectful to my wife and I. She seemed grumpy and we gave no attitude whatsoever. She rolled our eyes and slammed the bag on the counter and rolled her eyes.
DH
David Hanson
Nov 2, 2025
5.0
Great food good staff food took a little bit but they were busy
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill at UTEP serve?
Chipotle UTEP offers customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 2900 N Mesa St, El Paso?
The restaurant is open daily from 10:45 AM to 10:00 PM.
Does Chipotle UTEP offer pickup and delivery services?
Yes, customers can choose in-store pickup or delivery for their orders.
How can I order food online from Chipotle Mexican Grill at UTEP?
You can order online via the Chipotle app or the website at https://order.chipotle.com/.
Where exactly is Chipotle Mexican Grill located in El Paso?
It's located at 2900 N Mesa St, Suite H-1, next to Walgreens and across from the Don Haskins Event Center in El Paso, TX.
Does the Chipotle at UTEP accept credit cards and gift cards?
Yes, the restaurant accepts credit cards and offers gift cards.
Is Chipotle Mexican Grill at UTEP known for sustainable and humane ingredient sourcing?
Yes, the restaurant follows 'Food with Integrity' principles prioritizing humane and sustainable farming practices, using only 53 real ingredients without artificial additives.
What nearby restaurants can I visit before or after dining at Chipotle UTEP?
Nearby dining options include The Pizza Joint for pizza, Wingstop for chicken wings, and Capriotti's Sandwich Shop for sandwiches.
Are there any nearby places to grab dessert after eating at Chipotle?
Yes, you can visit Smallcakes A Cupcakery for cupcakes or Yogo Cafe for ice cream, both close to Chipotle UTEP.
What other services and shops are nearby that can complement a visit to Chipotle UTEP?
Nearby options include Walgreens pharmacy for convenience, Frontier Appliance Repair for home services, and Crazy Cat Cyclery for bike rentals and sporting goods.