Chipotle Mexican Grill

4.0
597 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle UTEP is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2900 N Mesa St, El Paso, TX
79902, United States

Hours

Reviews

4.0
597 reviews
5 stars
316
4 stars
129
3 stars
50
2 stars
24
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Portion Sizes

Many customers complained about small portion sizes, particularly for protein, leading to dissatisfaction with value for money.

Cleanliness

Several reviews noted that the restaurant was often dirty, with unclean tables and unsanitary conditions.

Food Quality

While some customers praised the taste of the food, others reported issues with cold food and undercooked ingredients.

Inconsistent Experience

Customers experienced varying levels of service and food quality, indicating a lack of consistency across visits.
  • BW
    Ben Wiley
    Nov 17, 2025
    5.0
    This Chipotle is the best! The staff are amazing and the portions are always incredible. Very grateful for this location <3
  • OO
    og949478
    Nov 13, 2025
    5.0
    Thank you Mia for not rushing me and being patient helping me choose what was good love the bubbly attitude brings a good charisma to the working environment
  • MR
    Matt Reed
    Nov 13, 2025
    5.0
    Staff was extremely accommodating when I had to place a large order for an office last minute
  • JJ
    jiv
    Nov 11, 2025
    1.0
    Mia was extremely disrespectful to my wife and I. She seemed grumpy and we gave no attitude whatsoever. She rolled our eyes and slammed the bag on the counter and rolled her eyes.
  • DH
    David Hanson
    Nov 2, 2025
    5.0
    Great food good staff food took a little bit but they were busy

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill at UTEP serve?

Chipotle UTEP offers customizable fast-casual Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 2900 N Mesa St, El Paso?

The restaurant is open daily from 10:45 AM to 10:00 PM.