Chipotle Mexican Grill

4.1
558 reviews
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Business Details

6801 N Mesa St, El Paso, TX
79912, United States
(915) 842-8588
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle N Mesa Rd is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6801 N Mesa St, El Paso, TX
79912, United States

Hours

Reviews

4.1
558 reviews
5 stars
331
4 stars
97
3 stars
41
2 stars
28
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were consistent complaints about poor flavor, cold meals, and unsatisfactory portion sizes.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.

Cleanliness

Several customers noted that the dining area was often dirty, with unclean tables and a lack of attention to cleanliness.

Portion Sizes

A significant number of reviews criticized the small portion sizes, with many customers feeling they were not getting value for their money.

Staff Attitude

There were multiple mentions of staff displaying a lack of enthusiasm and friendliness, impacting the overall dining experience.
  • TH
    Tyler Hjalmquist
    Nov 15, 2025
    1.0
    Nobody in the restaurant. One guy making to go orders. Doesn’t look up or acknowledge you while you stand there for five minutes
  • RH
    Rolando Hernandez
    Oct 22, 2025
    5.0
    Great location and even better food. I ordered the carne asada bowl with white rice, pinto and black beans, queso Blanco, cheese, and red salsa. Highly recommend.
  • JJ
    Jasmine Jones
    Oct 13, 2025
    2.0
    Service is always horrible. Not sure why I keep subjecting myself to it. For the kids but goodness. Do better.
  • GM
    Gino Muggie
    Oct 7, 2025
    5.0
    Best Chipotle in town. Food is always consistent and staff is very polite and well mannered. They are fair with portions. Isaac and staff always welcoming. We drive from an area where we have a Chipotle closet to our house. Drive worth it. Happy to give this location 5 stars.
  • CV
    Chris Vasquez
    Oct 3, 2025
    2.0
    Management please look into this location. The chicken rice and beans have no flavor. They aren’t putting in seasoning. I only get any flavor when adding tabasco sauces. Huge disappointment from the amount I spent. The other locations in El Paso Texas I’ve been eating at are way better. Really upset. Chipotle lovers please STAY AWAY go to another location not this one!!!
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on N Mesa Rd serve?

Chipotle Mexican Grill offers fast-casual dining with customizable burritos, bowls, quesadillas, tacos, and salads made from responsibly sourced, real ingredients without artificial additives.

What are the operating hours for Chipotle Mexican Grill on N Mesa Rd?

The restaurant is open every day from 10:45 AM to 10:00 PM.