Certified by Chipotle Mexican Grill • Mar 08, 2026
Fast Food RestaurantMexican Restaurant
Chipotle West Towne El Paso is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 08, 2026
Certified by Chipotle Mexican Grill • Mar 08, 2026
Reviews
3.9
744 reviews
5 stars
375
4 stars
159
3 stars
54
2 stars
38
1 star
118
HV
Hil Val
Feb 8, 2026
1.0
We come often to this location. Over time it has gotten more expensive, but we have kept on coming. They have gotten more stingy with the portions, but we kept on coming. We have had to remind them to wash their hands before handling out food, but we kept on coming. Well, today we came again. We were told they had no red salsa. But they did, on the section where they prepare delivery orders. We pointed this out and a girl with glasses told us that that salsa was only for delivery orders not us. Seriously? Rude. What a way to lose customers. We not coming back. I wish the owner provided better training for the staff at this location.
If you like to be mistreated and have your business taken for granted, this is the place for you.
CC
CCPHS COMPANY
Feb 3, 2026
1.0
Bad service and they talk back to you after they mess up on your order they get an adittude and that's not good service .
RB
Rodrigo Baca
Jan 23, 2026
1.0
La comida que pides por uber es un asco total parece vomito deberían poner mas atención para ser el restaurant que según es su comida esta del asco
SM
Saul Moreno
Jan 22, 2026
1.0
Poor customer service. Both employees were rude, and the portions were noticeably smaller than usual. When I mentioned that the steak portion was short, the employee got visibly upset and only added a tiny bit more—with a very rude attitude. The whole interaction felt uncomfortable and unprofessional. I will not be coming back to this location. They really need to get their act together.
JC
Juan Carranza
Jan 5, 2026
1.0
Very bad experience at this Chipotle Mexican Grill.
I visited on January 5, 2026 around 8:20 pm (order #503). From the start, the employee who served me had a very rude attitude. I was standing there waiting and he didn’t even acknowledge me or ask me to wait.
When serving the food, he was throwing it onto the plate, and on top of that, he was coughing while serving, which is completely unacceptable from a hygiene standpoint.
I asked for lettuce, was told they didn’t have any, but at the cashier I could clearly see that they did have lettuce, and I was told it was only for take-out orders, which makes no sense.
I also paid extra for guacamole, and as shown in the photo, it was already oxidized/dark, clearly not fresh.
To make things worse, when I paid in cash, they gave me my change entirely in nickels, which felt intentional and disrespectful.
Terrible customer service, poor hygiene, and low food quality. I will not be returning and do not recommend this location.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in West Towne El Paso serve?
Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill in West Towne El Paso?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in West Towne El Paso offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services for customer convenience.
Where is Chipotle Mexican Grill located in El Paso?
It is located at 6450 N Desert Blvd, El Paso, TX 79912.
How can I order food online from Chipotle Mexican Grill West Towne El Paso?
You can place online orders through their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill support any loyalty programs?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Is the Chipotle Mexican Grill in West Towne El Paso welcoming to the LGBTQ community?
Yes, Chipotle welcomes LGBTQ customers.
What are some nearby dining options around Chipotle Mexican Grill at West Towne El Paso?
Nearby restaurants include Raising Cane's, Five Guys, The Crab Station, Silverlake Ramen, Pieology Pizzeria, Sun City Slice, Chick-fil-A, and Jersey Mike's Subs, providing a variety of food choices.
Are there shopping and service options near Chipotle Mexican Grill in West Towne El Paso?
Yes, nearby you can find West Towne Marketplace shopping center, T.J. Maxx, PetSmart, AT&T Store, Verizon, and PostalAnnex for various retail and service needs.
Can I visit any health or wellness services near Chipotle Mexican Grill in West Towne El Paso?
Yes, services like Aspen Dental, The Joint Chiropractic, and ABA Comprehensive Services are located nearby for dental and health support.
Brand Certified Facts from Chipotle Mexican Grill
This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: