Chipotle Mexican Grill

3.9
731 reviews
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Business Details

6450 N Desert Blvd, El Paso, TX
79912, United States
(915) 875-8271
https://www.chipotle.com
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About

Fast Food RestaurantMexican Restaurant
Chipotle West Towne El Paso is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
6450 N Desert Blvd, El Paso, TX
79912, United States

Hours

Reviews

3.9
731 reviews
5 stars
371
4 stars
157
3 stars
52
2 stars
38
1 star
113

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unprofessional, and unhelpful.

Food Quality

While some customers enjoyed the food, many reported inconsistent quality and small portion sizes.

Cleanliness

Several reviews mentioned that the restaurant was dirty, with unclean tables and overall unsanitary conditions.

Order Accuracy

Customers frequently experienced issues with incorrect orders and missing items, particularly with online orders.

Atmosphere

The dining experience was negatively impacted by staff attitudes and early closing of seating areas, leading to customer discomfort.
  • ME
    Mercedes Escobedo
    Oct 7, 2025
    3.0
    La comida es rica en general, solo que a mí particularmente no me cae bien en el estómago. El lugar es limpio, bien iluminado y puedes comer tranquilamente.
  • CA
    Camila Aviles
    Sep 29, 2025
    1.0
    that blonde lady in the front is so rude .. she should be fired this isn’t the first bad review she has. Do better blondy 😂
  • CE
    Carolina Estrada
    Sep 24, 2025
    1.0
    The place was dirty. Dirty tables. Dirty doors. The prep table was dirty. The service was super slow. Brown rice was hard. Chicken was hard. Won’t be going back.
  • CL
    Carlos Diaz De Leon
    Sep 21, 2025
    1.0
    TERRIBLE SERVICE, 25 MIN WAIT, AND THEY JUST KEPT SAYING ALMOST READY.
  • AR
    Annette Rodriguez
    Sep 13, 2025
    1.0
    They have the worst customer service, especially all the girls in the front. I asked for extra rice and steak and they didn’t add it while still telling the cashier they had put double portions and charged us for it.
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in West Towne El Paso serve?

Chipotle Mexican Grill offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in West Towne El Paso?

Chipotle is open daily from 10:45 AM to 11:00 PM.