Chelito’s - UTEP

Reviews

• MP

  Malissa Perez

  Feb 14, 2026
  5.0
  We were greeted upon entering, which is always a good sign of good customer service. Two people were working the floor and I’m not sure how many were in the kitchen but the service was on point. About 1/2 of the tables were filled at 2:00. Right when we sat down we were asked for our drink order, they came out fast and then asked for our food order. I had a few menu tweaks due to my boys having food allergies and the waiter had no issue with it. Food came out within a decent amount of time, hot and looking yummy. My whole family thought the food was delicious. My boys were a little “iffy” about the fries because they looked burnt but once they tried them they liked them. There was no food left on their plates. We enjoyed our meal. The service was exceptional. They were friendly and making sure that we were happy. We will come again when we come back into town.
• MB

  Mike Bell

  Feb 13, 2026
  1.0
  Stopped in on a whim with my family to try this place. It’s a small burger/taco/flauta spot. When we walked in, no one told us whether to wait or seat ourselves, so we took a table. We were then told loudly that it was reserved and had to move. The second table wobbled badly, and the third one was finally usable. Service felt disorganized. We ordered drinks, and our server disappeared for a while before coming back to take our food order. We ordered two plates of street tacos and a guac burger. The tacos came out first — very small, with four per plate and rice that tasted burnt. At $12.50 per plate (over $3 per taco), the portion and quality didn’t feel worth it. The burger itself was average — something I could easily make at home. The bun didn’t seem toasted and the meat didn’t stand out in any way. The fries were the biggest disappointment: limp, oily, and lacking any crispness. I go out to eat to try food that’s better than what I can make myself and to experience a restaurant’s standards. Unfortunately this visit felt more like “just get the food out” than pride in the product. Based on this visit, I wouldn’t return. If the owner sees this and is interested in feedback on how the experience could be improved, I’d be open to being contacted.
• LB

  Larissa Bellamy

  Feb 13, 2026
  1.0
  I ordered the steak tacos which were bland and greasy. The side of rice was burnt and bland as well. My husband had a burger which was incredibly lack luster and unforgettable. His fries were also incredibly greasy (see photo) and the food was also cold when brought out. The service was also poor. The server moved us tables because they were using it for a reservation, could’ve just sat us from the beginning. She also never checked on us after bringing our food we had to hunt her down to pay. -10/10
• CC

  Cinthia Castanon

  Feb 11, 2026
  1.0
  Mis hijas se salieron primero que yo y yo fui al baño, y fue cuando Pamela la mesera dijo un comentario que me dio mucha verguenza, escuche que le dijo los cocineros, "como me caen gordas que no dejen tip" Ella no se dio cuenta que yo aun seguia adentro. Hasta me dio mucha pena salirme del baño. Aparte tambien que a nosotras nos dijo que no habian tortas solo hamburgesas y pozole. Y a los otros clientes si les dio. Pesimo servicio no sabia que era oblogatorio dejar tip, porque si no te hacen mala cara y hablan de ti.
• SR

  Sergio Rodriguez

  Jan 31, 2026
  1.0
  Simply wanted some nachos…. That’s it …. My nachos were under cooked when I ordered steak with my order. The nachos were cold as if they were sitting at the window forever. The waiter forgot our drinks multiple times and also didn’t bother to help up when my gfs drink spilled over the table. She never came to check on us and was avoiding our table. Horrible service and food. OVER PRICED EVERYTHING. save your money you’ll thank me later. Go to mc Donald’s across the street where the food and service is better. I have this place 2 other chances before. Never going back. My stomach hurts hours after eating a few chips only from my nachos. 🤮🤢

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