Charleys Cheesesteaks

4.2
384 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
8401 Gateway Blvd., El Paso, TX
79925, United States

Hours

Reviews

4.1
287 reviews
5 stars
155
4 stars
60
3 stars
33
2 stars
12
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, including rude attitudes from staff and issues with order accuracy.

Food Quality

While some customers enjoyed the food, there were numerous complaints about inconsistency in portion sizes and food quality, including undercooked items.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and a lack of cleanliness in the dining area.

Pricing

Customers expressed that the prices were high relative to the quality of food received, with some feeling it was not worth the cost.

Speed of Service

Some customers praised the quick service, noting that their food was prepared rapidly, although this was sometimes at the expense of order accuracy.
  • PM
    Patricia Miramontes
    Oct 16, 2025
    1.0
    Went to order something at 7:40 and they were closed. They close at 8. I understand everyone wants to go home but if you close at 8 you shouldn’t start closing and cleaning till 8. Make that money until 8. He turned my family and i and an other family behind us. Money lost. Update: never got a reply n ver got a response. Just goes to show how much they value the reviews.
  • JK
    Jak Khawk
    Sep 24, 2017
    3.0
    Maybe the best mall food here

Frequently Asked Questions About Charleys Cheesesteaks

What are the regular opening hours of Charleys Cheesesteaks at Cielo Vista Mall?

Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does Charleys Cheesesteaks offer delivery or drive-through services?

No, Charleys Cheesesteaks does not offer delivery or drive-through services as these options are currently closed every day of the week.