Brand Certified
Charleys Cheesesteaks
4.1(397 reviews)
Certified by Charleys Cheesesteaks • Feb 22, 2026
Business Details
8401 Gateway Blvd., El Paso, TX
79925, United States
Certified by Charleys Cheesesteaks • Feb 22, 2026
(915) 887-0644
Certified by Charleys Cheesesteaks • Feb 22, 2026
https://order.charleys.com/menu/cielo-vista-mall/
Certified by Charleys Cheesesteaks • Feb 22, 2026
About
Certified by Charleys Cheesesteaks • Feb 22, 2026
Sandwich Restaurant
Location
Certified by Charleys Cheesesteaks • Feb 22, 2026
Hours
Certified by Charleys Cheesesteaks • Feb 22, 2026
Reviews
4.1
397 reviews
5 stars
239
4 stars
65
3 stars
37
2 stars
16
1 star
40
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some enjoying the cheesesteaks while others found them dry or unsatisfactory.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff attitudes and mistakes with orders.
Cleanliness
Many customers noted that the dining area was dirty, with unclean tables and unsanitary conditions.
Pricing Concerns
Several reviews mentioned that the prices were high relative to the quality of food received.
Fast Service
Some customers appreciated the quick service, especially during busy times.
- JSJoseph SpiersFeb 17, 20262.0I ordered the chicken with the Chipotle sauce. The chicken was dry and had no flavor. I bought two ranch sauces and the use Ken's, which I the worst ranch. The lady making my order did not speak English so couldn't tell her anything. They barely put any Chipotle sauce on the sandwich and the fries were soggy. Overall the experience was a disappointment. Also, the tables that had been used were never cleaned the whole time I was eating.
- ATAngelina TsosieDec 20, 20251.0Food was horrible, The service was fast. The place was dirty... I'm pretty sure it wouldn't pass a health inspection
- MFMichael FaranoDec 16, 20251.0I ordered the bacon 3 cheese, no where on the menu does it say it comes with lettuce and tomato but it did and when I questioned it he said that in another hand written sign in small print that it comes with lettuce and tomato...and it only had one cheese😂 I asked why? They said I only ordered the small sandwich so I only got part of the sandwich? It's at the mall, super busy and they have a take it or leave it attitude! Definitely won't eat here again
- PMPatricia MiramontesOct 16, 20251.0Went to order something at 7:40 and they were closed. They close at 8. I understand everyone wants to go home but if you close at 8 you shouldn’t start closing and cleaning till 8. Make that money until 8. He turned my family and i and an other family behind us. Money lost. Update: never got a reply n ver got a response. Just goes to show how much they value the reviews.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks at Cielo Vista Mall?
Charleys Cheesesteaks is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, Charleys Cheesesteaks does not offer delivery or drive-through services as these options are currently closed every day of the week.
Can I order takeout or use pickup services at Charleys Cheesesteaks?
Takeout and pickup services are not available at Charleys Cheesesteaks as both are closed every day.
What payment methods does Charleys Cheesesteaks accept?
Charleys Cheesesteaks accepts American Express, Discover, MasterCard, and Visa for payments.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 8401 Gateway Blvd., El Paso, TX 79925, USA, inside the Cielo Vista Mall.
Are there coffee shops near Charleys Cheesesteaks if I want a drink before or after my meal?
Yes, there are Starbucks locations nearby where you can get coffee before or after your meal at Charleys Cheesesteaks.
What nearby shopping options are available at Cielo Vista Mall where Charleys Cheesesteaks is located?
Nearby shopping includes JCPenney, Macy's Cielo Vista Mall, Abercrombie & Fitch, and Buckle, offering a variety of clothing, furniture, and retail options.
Are there any jewelry stores near Charleys Cheesesteaks for gift shopping?
Yes, nearby jewelry stores include Zales, Gordon's, Samuels Jewelers, and Paramount Jewelers, ideal for gift shopping while visiting Cielo Vista Mall.
If I want a beauty or salon service during my visit, which nearby places can I consider?
JC Penny's Salon El PASO TX, Jcpenny's Salon, Cali-Nails, and Mirame lashes & brows bar are nearby beauty salons and spas you can visit.
How can the nearby supermarket Sun City Lemonade be useful when visiting Charleys Cheesesteaks?
Sun City Lemonade offers a supermarket and fast food option, allowing you to pick up refreshments or other groceries conveniently while visiting Charleys Cheesesteaks at Cielo Vista Mall.
Brand Certified Facts from Charleys Cheesesteaks
Charleys Cheesesteaks partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: