Many customers reported slow, inattentive, or rude service, with long wait times for seating and food.
Food Quality
Numerous reviews highlighted poor food quality, including cold, dry, or improperly prepared items.
Management Concerns
Several customers expressed dissatisfaction with management's handling of service issues and overall restaurant organization.
Positive Experiences
Despite the negative feedback, some customers praised specific servers and enjoyed their meals, indicating that experiences can vary.
IM
Isaac Morales
Dec 28, 2025
1.0
Second worse food experience I've ever had. Terrible staff. Terrible food. Long wait times. Extremely expensive for what you get. Go spend your money elsewhere unless you want your day ruined.
CA
Carlos Aguilar
Dec 21, 2025
1.0
Went there for dinner at 7:30 PM this Saturday. I noticed that the dining room and bar was about half full. The two people ahead of me were told it would be at least a 20 minute wait! I asked to sit at the bar. I was told that the bar was closed because the kitchen was “backed up with too many orders”.
This was 7:30 PM on a Saturday!!! Amazing!
So I went down the street to their competition, Union Drafthouse, and had a great dinner and a couple of beers.
SS
Savanna
Dec 13, 2025
5.0
I had an awesome experience at Buffalo Wild Wings thanks to our server, Sienna. She was incredibly attentive, making sure our drinks were always full and that we had everything we needed. Sienna had a friendly personality that made the meal even more enjoyable, and she handled our table with efficiency and a smile. Her great service really stood out and made the visit memorable. I’d definitely come back and ask for her again
SO
Savanna O
Dec 13, 2025
5.0
Went there with my husband and had a good time! Really enjoyed my server, Sienna, she was really sweet and easy to talk to. Her recommendations were really good and her service was fast. I will definitely be coming back with a bigger party!
BB
Bryn Birdwell
Nov 28, 2025
2.0
We placed a $48 pick up order from this BWWs. I was there slightly early to pick up the order, and they were very polite while we waited.
The food is what I am disappointed with. The fried pickles we ordered tasted like batter, and the pickles were cold, even though we were there early to pick them up and got our order on time. The fries all tasted cold and burnt with a weird taste, almost like they were cooked in dirty oil. Most disappointing of all is that I ordered a 10 piece honey barbecue wings and the kids meal in sweet barbecue, and they just gave us all sweet barbecue sauce, which I do not like at all. The burger was OK, and my son‘s macaroni was OK as well, but he said it was cold. The main disappointment was in the wings, fried pickles, and the fries. We will not be returning to this location anytime soon and after seeing the other reviews, I regret ever placing my order in the first place. $50 is a lot of money to spend on a dinner to end up this disappointed.
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in El Paso serve?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
Where is Buffalo Wild Wings located in El Paso?
It is located at 655 Sunland Park Drive, K-1, El Paso, TX 79912.
What are the opening hours for Buffalo Wild Wings in El Paso?
Monday and Wednesday they are open from 11:00 AM to midnight; Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 1:00 AM; and Sunday from 10:30 AM to midnight.
Can I find Buffalo Wild Wings online for more information or online ordering?
Yes, you can visit their official page at https://www.buffalowildwings.com/locations/us/tx/el-paso/655-sunland-park-dr/sports-bar-1326/ for more information.
What contact number can I use to call Buffalo Wild Wings in El Paso?
You can reach them at +1 915-584-3241.
What categories best describe Buffalo Wild Wings?
It is categorized as a Chicken Wings Restaurant, Sports Bar, Restaurant, and Takeout restaurant.
Are there any places nearby Buffalo Wild Wings where I can shop for beauty products?
Yes, SEPHORA is nearby, a beauty and spa store where you can shop for beauty products.
What other dining options are near Buffalo Wild Wings at Sunland Park Drive?
Nearby dining options include Corner Bakery Cafe for bakery and cafe items, Carino’s Italian for Italian cuisine, Johnny Carino’s for a wine bar and restaurant experience, and Raising Cane’s for fast food specializing in chicken.
Are there amenities near Buffalo Wild Wings for electronics or mobile phone needs?
Yes, nearby are the AT&T Store and Spectrum Store offering mobile phone accessories and services.
What nearby places can I visit for relaxation or wellness after eating at Buffalo Wild Wings?
You can visit Hand and Stone Massage and Facial Spa or Hand & Stone Massage and Facial Spa nearby for massage therapy, skin care, and wellness treatments.