Arby's

4.0
1098 reviews
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Business Details

10988 Montwood Dr., El Paso, TX
79935, United States
(915) 598-8843
http://www.arbys.com/locations/us/tx/el-paso/10988-montwood-dr/store-5303
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10988 Montwood Dr., El Paso, TX
79935, United States

Hours

Reviews

4.0
1,098 reviews
5 stars
562
4 stars
246
3 stars
123
2 stars
48
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

While some customers enjoyed the food, there were complaints about cold items and incorrect orders.

Cleanliness

The restaurant was noted to be clean, but some customers felt it could be better maintained.

Customer Experience

Several reviews highlighted positive interactions with specific employees, contrasting with overall negative service experiences.
  • RR
    Ricardo Rosales
    Dec 31, 2025
    1.0
    I opened my drink and had ice all the way to the top. It had hardly any soda
  • NN
    neon65
    Dec 23, 2025
    5.0
    Simplemente delicioso!!!
  • JM
    Jasmine Morales
    Nov 5, 2025
    1.0
    The late night workers working tonight are the Rudest, cattiest people Ive had the pleasure of coming across in a long time. The red head had To be the worst.
  • SS
    Samantha Servin
    Oct 13, 2025
    1.0
    I came in to get a sandwhich, and fries. Waited 25 minutes for my order. Everyone was walking around on their phones, going in and out of the kitchen eating, high, and chasing eachother around outside. AEZLEE, and ANGEL are 2 employees i got the names of that were on shift. The person i didnt get the name of was the only one working. They had 3 orders on the screen and one is mine. No reason it should have taken so long.
  • JP
    John Michael Petty
    Oct 5, 2025
    1.0
    This place was really all about what they don’t offer. They have no deals for sandwiches, for example 5 tor $10, or something like that except for 2 regular roast beef for $7. I was there to get a larger order for a small group and was looking for those deals. The guy behind the counter said they don’t offer deals like that because this is an independent location. I will independently use another location in the future. Oh and they have no tea. Strike three, you’re out
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