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Arby's

4.0
(1103 reviews)
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Business Details

10988 Montwood Dr., El Paso, TX
79935, United States
(915) 598-8843
http://www.arbys.com/locations/us/tx/el-paso/10988-montwood-dr/store-5303
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
10988 Montwood Dr., El Paso, TX
79935, United States

Hours

Reviews

4.0
1,103 reviews
5 stars
566
4 stars
245
3 stars
123
2 stars
49
1 star
120

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised friendly staff while others reported rude and unhelpful employees.

Food Quality

Food quality is inconsistent; some customers enjoyed their meals while others received cold or incorrect orders.

Wait Times

Long wait times reported, especially during busy hours, leading to customer frustration.

Cleanliness

The restaurant is generally clean, but some customers noted areas for improvement.
  • SB
    Stephanie Bauer
    Feb 14, 2026
    5.0
    Today we had an accident when geeting out of the car and the food dropped all overthe ground. Drove back and they were kind enough to redo the order. Thank you for giving my family and lovely Valentines Day.
  • EM
    erica matthews
    Feb 3, 2026
    1.0
    This place has to be the absolute worst Arby’s in El Paso food is never fresh then when you ask for fresh they get upset i work nearby and go to grab a quick bite sometimes but they NEVER give fresh food but always give bad attitudes today my peach cobbler rolls were so hard just a waste
  • AR
    Ana Rodriguez
    Jan 24, 2026
    5.0
    I had a great experience, customer service from the manager Ivan was great, really friendly and efficient, really went above and beyond to help me. Highly recommended.
  • AA
    Ann
    Jan 14, 2026
    5.0
    I've always loved Arby's & this one is good with fairly quick service.
  • PR
    Pam Ramirez
    Jan 13, 2026
    1.0
    Google maps says they close at 11 and when I got there at 10 pm they said they were already closed
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Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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