Arby's

4.2
602 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
1385 George Dieter Dr, El Paso, TX
79936, United States

Hours

Reviews

4.2
602 reviews
5 stars
374
4 stars
103
3 stars
51
2 stars
16
1 star
58

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising friendly staff while others noted rudeness and lack of attention.

Food Consistency

There were complaints about inconsistent food quality, including cold items, incorrect orders, and variations in preparation.

Cleanliness

The cleanliness of the restaurant was highlighted positively by some, but others reported dirty tables and areas.

Wait Times

Many customers experienced long wait times, particularly during busy hours or when the restaurant was understaffed.

Menu Variety

Customers appreciated the variety of menu options, including new items, but some expressed disappointment with specific dishes.
  • AM
    Arturo Morales
    Dec 23, 2025
    5.0
    Love it ..
  • CA
    Claudia AQ
    Sep 28, 2025
    2.0
    Every time I go to this Arby's I end up waiting a long time to get my order in the DT; you have to pull over to park then they forget the toppings or half of your order. They change toppings like the type of lettuce and skimp on the tomatoes, onions or cheese. I always get the turkey bacon sandwich at Arby's and when I go to this location its never the same. It's happened more than once at this location so I try to avoid if possible.
  • DD
    DDR DDR
    Jun 13, 2023
    1.0
    Forgot all my stuff manager was very rude and unprofessional named "Cynthia" I believe to top it off she went on a rampage and didn't give my money back or correct my order
  • SS
    Santiago Enriquez (Santi)
    Apr 18, 2023
    5.0
    Era la primera vez que iba y el personal fue muy agradable. Lo mejor fue la atención de Jessica, que me atendió con una gran sonrisa y me explicó el menú muy amablemente. Excelente servicio.