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Arby's

4.3
(1254 reviews)

Business Details

6138 Montana, El Paso, TX
79925, United States
(915) 779-0045

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
6138 Montana, El Paso, TX
79925, United States

Hours

Reviews

4.3
1,254 reviews
5 stars
745
4 stars
296
3 stars
124
2 stars
32
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly staff while others reported rude or inattentive service.

Food Quality

While many customers enjoyed the food, there were complaints about inconsistent quality, including smaller portions and missing items.

Cleanliness

The cleanliness of the restaurant received positive feedback, although there were isolated reports of unsanitary conditions.

Order Accuracy

Several customers reported issues with order accuracy, including missing sauces and incorrect items.

Pricing

Customers noted that the prices are higher compared to other fast food options, leading to mixed feelings about value.
  • BW
    Brandin Wheeldon
    5 days ago
    1.0
    I ordered from door dash 2 orders of sandwiches 2 for 5.95, making that a total of 4 sandwiches for 11.90 but only received 2 sandwiches when called the store to complain they wanted to put the blame on door dash refused to make it right then left me on the phone and walked away when I asked for the person’s name so I could make a review about there customer service, this store will mess your orders up when you ask them about it they refuse to make it right,,, do not eat at this location
  • RH
    Roberto Herrera
    Feb 19, 2026
    1.0
    Need to clean up the bathroom
  • SP
    Shaun Polk
    Feb 16, 2026
    5.0
    Cashiers were friendly and food was brought to our table. Everyone was kind and courteous.
  • RR
    R Rrr
    Feb 13, 2026
    5.0
    Phenomenal quality service and cleanliness! Great fast food experience, would definitely recommend dining here.
  • AM
    Ariel Mess
    Jan 28, 2026
    1.0
    If I could put no stars I would. Employees laughed at what appeared to be two elderly men trying to order tonight. Didn’t help, weren’t empathetic. Just snickering, talking about them and laughing. In front of them. How disgusting. It doesn’t matter what they look like, disheveled clothing or not. They were simply wanting to order food. It’s disgusting to see this type of behavior. I’m glad they left without ordering to go somewhere where they felt comfortable to enjoy their meal. This happened between 7:00pm-7:22 mountain time if anyone in management would like to review their footage. But I doubt it…

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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