Arby's

Reviews

• RN

  Ramo Nam

  4 days ago
  2.0
  Very disappointed with the lack of Customer Service. We placed a mobile order through the Arby's app and after completing the transaction, we realized the order was placed for pickup at the wrong location. After contacting the restaurant, Leah said she couldn't do anything about it and suggested we use the app to Cancel the order. After much search through the app, no feature was available. Today the amount charged is still showing on KY account and to refund has been initiated even after the fact that we never picked up the order. Don't Do business here, they are not well informed or trained for specific services.
• AS

  Annette Schultz

  Apr 1, 2026
  1.0
  We do not recommend this location. They have no idea what they are doing, the customer service is terrible plus they gave us our order completely wrong .
• AT

  A Luna TD&M

  Mar 3, 2026
  5.0
  Great place to take a meal
• SB

  Stephanie Bauer

  Feb 14, 2026
  5.0
  Today we had an accident when geeting out of the car and the food dropped all overthe ground. Drove back and they were kind enough to redo the order. Thank you for giving my family and lovely Valentines Day.
• EM

  erica matthews

  Feb 3, 2026
  1.0
  This place has to be the absolute worst Arby’s in El Paso food is never fresh then when you ask for fresh they get upset i work nearby and go to grab a quick bite sometimes but they NEVER give fresh food but always give bad attitudes today my peach cobbler rolls were so hard just a waste