Whataburger

4.1
2632 reviews
Whataburger Pole Sign
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Business Details

1812 W UNIVERSITY DR, EDINBURG, TX
78539, United States
(956) 380-0373
https://whataburger.com/
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About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
1812 W UNIVERSITY DR, EDINBURG, TX
78539, United States

Hours

Reviews

4.1
2,632 reviews
5 stars
1,541
4 stars
455
3 stars
194
2 stars
125
1 star
317

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer dissatisfaction.

Service Speed

Consistent reports of long wait times in the drive-thru and curbside service, often resulting in cold food.

Customer Service

Mixed feedback on customer service; some positive experiences noted, but many instances of rudeness and poor handling of complaints.

Food Quality

Inconsistent food quality, with reports of cold, over-salted, or improperly prepared items.

Management Issues

Concerns about poor management and lack of improvement in service and order accuracy.
  • CB
    Coach Benavidez
    Nov 4, 2025
    3.0
    My order was missing items and all they told me is that I can go back whenever to get a refund or get the items. I had asked if they can do the refund over the phone since I paid with card. The told me NO which is super annoying because I don’t know why not! That would be so much easier!
  • AP
    Alex Pena
    Oct 31, 2025
    1.0
    Waited for 33 min and they had my order at the drive through. I could have waited longer if didn't asked.
  • KJ
    king j
    Oct 23, 2025
    5.0
    Manager on duty today, October 23rd at 9:30pm was on point. Great customer service from everybody. There was. A mistake on my order.I got home and I noticed that it wasn't a triple Patty burger like I paid for, they gave me a single Patty burger. I went back, got inside, sat down, not even a minute went by, and the manager was already helping me out another minute went by, and he handed me my order correctly. Exceptional customer service!!!
  • SS
    Salinas_21
    Oct 20, 2025
    1.0
    Got the most saltiest burger ever, money down the drain , if it’s not one thing it’s another .
  • RM
    Ruby Munoz
    Oct 9, 2025
    2.0
    This whataburger location always manages to either mess up my order or take forever to give me my food even when they aren’t busy. I don’t know if it’s because the location is close to the University and the employee population is young, but it sucks. Over the past few years, on various occasions I end up coming back after a while to give it another chance and every time I am reminded of why I don’t like ordering from this specific location.
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Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger at 1812 W University Dr, Edinburg, TX?

Whataburger is open 24 hours a day, 7 days a week, but holiday hours might differ.

Does Whataburger offer delivery and pickup options?

Yes, Whataburger offers in-store pickup, curbside pickup, and delivery services.