McDonald's

3.8
1806 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 E Trenton, Edinburg, TX
78539, United States

Hours

Reviews

3.8
1,806 reviews
5 stars
853
4 stars
350
3 stars
226
2 stars
89
1 star
288

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including managers, leading to a negative customer experience.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and long wait times, contributing to dissatisfaction.

Food Quality

Several reviews mentioned cold or unsatisfactory food quality, including hard or improperly cooked items.

Management Issues

Feedback indicated poor management practices, including lack of accountability and inadequate training for staff.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their excellent service and the overall food quality on occasion.
  • JB
    Josue barrera
    Dec 23, 2025
    4.0
    Jesus, a member of this establishment made me feel like a valued customer and treated me with patience
  • EE
    Eduardo Esparza
    Dec 18, 2025
    2.0
    After visiting place due to fam at clinic next door just for coffee,was surprised how rude n unfriendly this ladies working here are,I had never been this dissatisfied at service attitude,,,no more visiting this location.was contacted by McDonald's and directed to contact them but don't think it'll be any help for them though,,,I mean if they really cared matters would be resolved long time ago after seeing all those past reviews,wish I could help but I'm just sorry I crossed paths at this store,,,I'll be careful next time...my bad....
  • MM
    Mary Madera
    Dec 14, 2025
    3.0
    They forgot an order of fries so I had to go back and buy time I got back home my other food was cold.
  • NS
    Nathaniel “Nate” Salazar
    Dec 12, 2025
    1.0
    Im not sure if its difficult to read orders when going through the drive through, but the order was wrong and I was not given the sauces or extra fries I asked for. since its drive through I was not able to check until I arrived home. I am counting on the knowledge of the team members to get my order correct. food is still ok not denying that but service needs improvement and attention to customer service as well.
  • DB
    Derek Barrientos
    Nov 30, 2025
    1.0
    One star-what a disaster tonight at the 401 E Mcdonald’s (11PM, November 29th) . Waited thirty minutes for curbside pickup, and my whole order-burgers, fries, everything-just sat inside the whole time. I wasn’t alone; five of us ended up storming in to check, including this girl next to me who’d been there twenty minutes for a caramel frappé. Twenty minutes for a frappé? Come on. The manager didn’t even say sorry-just handed stuff over like nothing happened. Drive-thru’s backed up forever, people waiting to order still haven’t gotten through, and curbside’s a mess even though it’s not that busy. They’re dropping the ball big time. Zero stars if I could. These experiences leave me regretting not choosing Whataburger.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Edinburg, TX?

McDonald's in Edinburg, TX is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.