McDonald's

3.8
1788 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
401 E Trenton, Edinburg, TX
78539, United States

Hours

Reviews

3.8
1,788 reviews
5 stars
845
4 stars
349
3 stars
224
2 stars
88
1 star
282

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly managers, leading to a negative dining experience.

Order Accuracy

Frequent complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and poorly prepared meals.

Service Speed

Long wait times for food and service were commonly mentioned, with some customers waiting excessively for their orders.

Cleanliness

While some reviews noted cleanliness, others reported unsanitary conditions, suggesting inconsistency in maintenance.
  • VS
    Vikki S
    6 days ago
    1.0
    There’s one particular worker who's extremely rude. I ordered curbside and when she handed me my order, I said thank you. She instantly frowned and said, “Obviously!”
  • FJ
    Faustino Jimenez
    Nov 16, 2025
    1.0
    Nov 16 el manager rolie tenía una mala a actitud mi familia y yo no volvemos a regresar a esa locación. Eran las 8:25pm
  • YT
    Yulissa Trevino
    Nov 16, 2025
    1.0
    Nov.16 at 8:26 manger Rollie was in a bad attitude and was super rude.
  • KG
    Kathy Gutierrez
    Oct 30, 2025
    5.0
    Edgar the Manager was very pleasant and attentive to his customers i will definitely be back visiting this location thank you for your kindness Mr. Edgar 😊
  • EE
    Elli
    Oct 17, 2025
    1.0
    First off, the young girl at the window was rude from the jump like she majored in customer disdain with a minor in slamming windows dramatically. I asked for ketchup (the bare minimum for a meal that had me waiting over 30 minutes), and instead of handing it over, she slammed the window in my face. A few awkward seconds later, she opened it again just to say, “My manager said you have to pull back around for ketchup.” Really? Did the ketchup become contraband overnight? So I asked for the manager’s name, expecting at least a hint of professionalism. Enter “Lluvia” a husky manager who must think passive aggressive sarcasm and eating all the leftovers after shift is part of her job description. She leaned into the window with the energy of someone who enjoys power tripping over condiments and hit me with the most condescending “THANKSSSS” and a smile faker than the cheese on their burgers. It was like watching community theater level customer service with everyone auditioning for “Worst Attitude in a Supporting Role.” If the goal was to leave me ketchup-less, mission accomplished. Note to management: If your team is this burned out over ketchup packets, maybe rotate them to the fry station before someone ends up banned from the drive-thru for asking for napkins

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Edinburg, TX?

McDonald's in Edinburg, TX is open 24 hours a day, seven days a week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location offers a drive-thru service that operates 24/7.