Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The restaurant is reported to be clean, but there are complaints about unsanitary conditions, such as gnats and hair found in food.
Service Speed
Customers frequently mention long wait times for food, especially for curbside and drive-thru orders, with some reporting waits of over 20 minutes.
Order Accuracy
There are numerous complaints about incorrect orders, missing items, and poor handling of mobile orders, leading to customer frustration.
Staff Attitude
While some reviews praise the staff for being friendly and polite, others report unprofessional behavior and lack of attention from employees.
Food Quality
Mixed feedback on food quality, with some customers enjoying their meals while others report receiving cold or improperly prepared items.
VA
Vivi Aguirre
Nov 11, 2025
1.0
Ordered some frappes paid waited for ever to get to the window and for them to tell me that their frappe machine wasn’t working like for real!
SR
Sergio Rodriguez
Nov 5, 2025
5.0
Long line
JG
Jackie Garcia
Oct 18, 2025
5.0
Restaurant was very clean and staff was helpful and nice
JT
Julian Tovar
Oct 17, 2025
5.0
Good service in the morning afternoon really bad service yeah
JJ
Joel Rudy Guerra Jr.
Oct 5, 2025
1.0
Horrible curbside service. 3 mochas and a Carmel coffee……25 minutes and had to ask for a refund. Hadn’t stopped in a McDonald’s since deleting my app at the Elsa on because of poor service. We will never again buy anything from this franchise. They should pay for my gas