Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times for orders, especially for curbside and drive-thru services.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Staff Behavior
Feedback indicated a mix of positive and negative experiences with staff, including reports of unprofessional behavior and poor communication.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted issues with hygiene and maintenance.
Customer Service
There were mixed reviews on customer service, with some praising the staff's friendliness while others reported rude interactions.
AR
Alejandro Ruiz
Dec 12, 2025
3.0
Don’t order through the app, and always double-check your pickup order, they love giving you incomplete orders.
DH
David Heredia
Dec 8, 2025
1.0
Manager doesn't know how to manage or talk to people. Terrible communication skills 👎
DB
David Barreda
Nov 26, 2025
1.0
Don’t do curbside unless you want to wait forever for someone to realize you’re there. And you’ll only get the food late, nothing extra for their mistake. I didn’t even get everything I ordered. Customer service is lacking, management is too relaxed
VA
Vivi Aguirre
Nov 11, 2025
1.0
Ordered some frappes paid waited for ever to get to the window and for them to tell me that their frappe machine wasn’t working like for real!