Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Edinburg,TX, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DebitAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.9
794 reviews
5 stars
410
4 stars
149
3 stars
81
2 stars
61
1 star
93
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Customer service was frequently described as inattentive or rude, with several reviews highlighting poor staff attitudes.
Food Quality
While some customers praised the food as delicious, others noted inconsistencies in portion sizes and food preparation.
Cleanliness
The restaurant's cleanliness received mixed reviews, with some customers noting well-maintained areas while others pointed out dirty tables and floors.
- ECEddie ChaviraDec 18, 20253.0It was good last time around,,,but today just didn't taste the flavor of their food,,,
- JMJenica MedinaDec 5, 20251.0I’ve been recently coming here and as of now This location let me down. I ordered at the drive-thru and ordered a classic chicken tostada and a chips and queso blanco. Upon opening the bag, the bag of totopos was missing and opening the tostadas there was only 10 pieces of chicken ( I kinda counted). Was truly disappointed on what I saw that spent $14 ( including the chips and queso blanco)…..a rip off.
- MLMonica LopezNov 17, 20251.0Horrible servicio pedí un combo familiar con más muslos que piernas y no me lo quisieron vender que por qué no tenían pollo suficiente🤔 Ósea ahora resulta que aunque Pages tu orden no tienes opción de pedir lo que te gusta 😖no recomiendo esta sucursal para nada servicio 👎
- MRManuel RegaloAug 15, 20255.0Good chicken 🐔
- NRNyro RixeAug 13, 20251.0This place is a hit or miss. Love Pollo loco but they rarely get what I order right. I frequent this location a lot and I'm always either missing the chips from the combo or the cilantro sauce for the salad or tostada bowl. Just beyond annoyed at the lack of attention to orders.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Edinburg, TX?
El Pollo Loco in Edinburg, TX is open every day from 10:30 AM to 10:00 PM.
Where is El Pollo Loco located in Edinburg?
El Pollo Loco is located at 2808 W University Dr, Edinburg, TX 78539, USA.
How can I place an order for pickup or delivery at El Pollo Loco?
You can order online through El Pollo Loco's app or their website at https://order.elpolloloco.com/menu/w-university-dr-jackson-rd.
Does El Pollo Loco in Edinburg offer catering services?
Yes, El Pollo Loco provides catering services for events and gatherings.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Does this El Pollo Loco location have a drive-through service?
Yes, the Edinburg El Pollo Loco offers a drive-through for convenient ordering and pickup.
If I'm visiting El Pollo Loco, what nearby places can I visit for additional shopping or services?
Near El Pollo Loco, you can visit CVS Pharmacy for health needs, Dollar Tree for discount shopping, and Paris Bakery for fresh baked goods.
Where can I get gas or propane near El Pollo Loco in Edinburg?
Nearby gas stations include El Tigre and Exxon & Mobil Stations, and you can exchange propane at Blue Rhino Propane Exchange.
Are there other food options near El Pollo Loco if I want to try different cuisines?
Yes, nearby restaurants include Pizza Patrón for pizza, Wing Snob for chicken wings, Popeyes Louisiana Kitchen for American-style chicken, and Subway for sandwiches.
How can I find El Pollo Loco if I am using public transport or need nearby amenities?
El Pollo Loco is conveniently located near several amenities like LibertyX Bitcoin ATM and the UPS Access Point for shipping, making it easy to access and combine errands with your visit.