Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Mixed reviews on food quality, with some customers praising the ice cream and burgers, while others complained about overcooked or poorly presented items.
Cleanliness
Several reviews mentioned the restaurant's cleanliness issues, including dirty conditions and unmaintained facilities.
Positive Experiences
Despite the negative feedback, some customers highlighted excellent service from specific staff members, particularly praising manager Lucia for her attentiveness.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of special requests.
IG
Ismael Garza
Nov 1, 2025
4.0
Been coming to this Dairy Queen for most of my life.
Can’t complain they have been solid all the way
LL
Lara Lilly
Oct 4, 2025
1.0
Worst service ever , weird employee. Yarajha needs to fix her attitude,face & tone. Food was poorly made dry to the max. Just everyone working this shift Saturday 7pm was horrible
K
ツKait
Sep 24, 2025
1.0
terrible service, person taking order had bad attitude. waitied 20 minutes at second window to get less food than paid for & wrong order . don’t recommend (:
JG
Juan Garza
Sep 11, 2025
1.0
Its been almost 3 months since they charged me twice for the same order and they still havent been able to refund the second charge. They keep giving me the run a round saying that they need to speak to someone else. How am I getting punished for them double charging me and they are making it seem like its my fault.
PZ
Peter Zuniga
Sep 7, 2025
5.0
Went here to have lunch at this location Edinburg\East Location and this was the best service and dining experience i have had in a very long time. Starting with the cashier -Sergio and manager Lucia, they went out of their way to treat myself and all the customers at that location to the utmost. best customer service, keep it up guys.
What are the Dairy Queen Edinburg's operating hours?
Dairy Queen in Edinburg is open daily from 10:00 AM to 11:00 PM.
Does Dairy Queen Edinburg offer drive-through service?
Yes, the Dairy Queen at 1220 E University Dr has a drive-through for your convenience.
Can I order takeout or delivery from this Dairy Queen location?
Yes, this Dairy Queen offers both takeout and delivery services.
Is Dairy Queen Edinburg child-friendly?
Yes, Dairy Queen welcomes children and offers a children's menu and high chairs.
Does the Dairy Queen serve coffee and dessert items?
Yes, this location serves coffee as well as a variety of desserts.
Is the Dairy Queen location wheelchair accessible?
Yes, this Dairy Queen has wheelchair accessible entrances, parking, and restrooms.
Where is Dairy Queen located in Edinburg, TX?
Dairy Queen is located at 1220 E University Dr, Edinburg, TX 78539-3706, USA.
Which nearby places can I visit before or after my Dairy Queen visit?
You can visit nearby spots like R.G.V Wheels & Accessories for automotive needs, Mike's Barber Shop & Salon for grooming, or Edinburg City Parks & Recreation for outdoor activities.
Are there other dining options near Dairy Queen Edinburg?
Yes, nearby you can find Taqueria El Zarape, Starlite Burger, El Tigre, and Tacos Reynosa for a variety of meal choices.
How can nearby public services assist customers visiting Dairy Queen?
Customers can find assistance or emergency services nearby at Edinburg Fire Station 3 and City Of Edinburg public services, ensuring safety during their visit.