Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
4.0
849 reviews
5 stars
454
4 stars
180
3 stars
72
2 stars
35
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a negative perception of service quality.
Food Quality
Many reviews highlighted poor food quality, including cold, soggy, or improperly prepared items, which contributed to customer dissatisfaction.
Positive Experiences
Some customers praised the ice cream and blizzards, noting they were delicious and enjoyed the friendly service from certain staff members.
Cleanliness
A few reviews mentioned cleanliness and the need for better-maintained dining areas, although some customers found the restaurant clean.
Management Concerns
Several reviews pointed out issues with management, including lack of responsiveness to customer complaints and poor staff training.
- LMLittle Me5 days ago3.0Closing night manager (black shirt so I’m assuming that’s a manager) came to the window at drive thru and very loudly with an annoyed tone of voice asked, “What’s your order, because the girl messed up?” Then said, “Yup, ” and shut the window while we were answering. It is completely unprofessional to attempt to make yourself look better by demeaning your coworkers. Staff should be taught through additional necessary coaching, not humiliation. This person’s actions show how little she values her team. The food was fine. The atmosphere was tense after this exchange.
- WGWendy GarciaNov 12, 20255.0I come here to this establishment to work on my studies and to catch up on homework. The food is great, and the soft serve ice cream is even better. Employees always ask me if I need anything and even lend me paper when I need it, so the service is awesome. The establishment is always clean and calm so no complaints here.
- JEJaciel EspionzaNov 5, 20255.0This is my favorite dq I love the way they took my order and they are so friendly Lucia wuz excellent
- JJJosie JosieOct 19, 20251.0Service was horrible. They dont know how to make their own menu products. I told the lady in drive through that my blizzard was made wrong and she laughed at me. I had to show her in the app how it was suppose to be made. I waited another 10 mins and she brought it back melted and missing my add on. She then took it back and took another 5 mins later and it was dripping all over. Do not recommend this location.
- MRMelissa ReyesOct 19, 20255.0I just want to start off with saying their blizzards were SO GOOD! But with it also comes the fact that I was waiting for 1 hour for 6 items it’s definitely not bad but just being more efficient I got moved to where the stop sign is and I never got my order mind you the people behind me at least 6 cars left with their items which was frustrating me but I totally get it I did have to go inside as no one ever came out and ask for my items they seemed to have a few ready and were a bit watered down (isn’t a huge deal ) but the whole point of me going through drive thru is to not get off. Staff was super understanding and gave me my order fast but I just wish I didn’t have to get off when I didn’t need to. Think just being quicker and remembering that you have cars waiting is extremely important.
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen at 1224 W. University Dr, Edinburg, TX?
Dairy Queen is open Monday from 10 AM to 10 PM, Tuesday 11 AM to 11 PM, and Wednesday through Sunday from 10 AM to 11 PM.
What type of food and treats does Dairy Queen in Edinburg, TX serve?
Dairy Queen is a fast food restaurant and ice cream shop offering classic fast food items and a variety of ice cream treats.
Where is Dairy Queen located in Edinburg, Texas?
Dairy Queen is located at 1224 W. University Dr, Edinburg, TX 78539, United States.
How can I place an order for pickup at Dairy Queen in Edinburg?
You can order pickup online via Dairy Queen's official order page for this location: https://www.dairyqueen.com/en-us/order/pickup/n/12926/
Is there a way to get deals or exclusive offers from Dairy Queen in Texas?
Yes, by downloading the DQ Texas App, customers can access exclusive deals and promotions.
What is the phone number for Dairy Queen at 1224 W. University Dr, Edinburg?
You can reach Dairy Queen by phone at +1 956-381-9313.
Are there other places nearby where I can get beauty or spa services near Dairy Queen?
Yes, nearby you can find Kk Beauty Bar and Spring Nails, both offering nail and beauty salon services.
What dining options are available near Dairy Queen at 1224 W. University Dr?
Close dining options include The Pizzeria for Italian food, El Pato Mexican Food, Lleno tu Loko buffet, Khan's Grill for Mongolian cuisine, and LaJaiba Taco Grill for tacos.
Are there any educational institutions near Dairy Queen where visitors might be headed?
Yes, the University of Texas Rio Grande Valley and UTRGV Graduate College are nearby, making Dairy Queen convenient for students and visitors.
What other retail or service stores are conveniently located near Dairy Queen in Edinburg?
Nearby retail and service stores include Saucony shoe store, Adam & Eve lingerie store, AT&T and Cricket Wireless mobile phone stores, and Lindberg Pharmacy.