Whataburger

Reviews

• SH

  Shawn Erwin (Trusty Hooves)

  6 days ago
  1.0
  Fries are always soggy, taste unsalted. Never put ketchup in bags. Even if I PAY for extra sauces I never receive sauces. Ordered a salad and bought, BOUGHT, Ranch. Did not receive my ranch. Burgers are hardly ever good, lettuce in the burgers are unappetizing, it’s just not a good Whataburger. 😒
• CW

  Candice Wells

  Mar 18, 2026
  4.0
  Food was good but service was slower than normal and nobody had a smile seemed like they all was not having a good day
• AA

  Abel

  Feb 27, 2026
  1.0
  Kicked out for being disabled
• DF

  Doug Fuller

  Feb 15, 2026
  1.0
  take out,y'all better check your bag before you drop off ,they did not give us the sandwiches, you would you were checking 3rdgrade kids but this is 50.00 of food
• AC

  Alexander Cole

  Feb 3, 2026
  2.0
  I normally don’t do reviews like this, but it has happened more than once. I pull up to the speaker and nobody answers for about 3-5 minutes. The parking lot was nearly empty with no customers inside, but they have about 6 employees working. That is one thing, but every single time I have gone through and gotten food, there are absolutely no napkins in my bag. I specifically asked when I got to the window this last time for some extra napkins in my bag(because I didn’t want to end up with none). I pulled away, and once again, no napkins in my bag. That’s a simple request. I was the only person there. I had to turn around to get napkins, and what do I experience again? A long wait for someone at the window until I had to knock to get the guy’s attention. I am a licensed food management professional, and the reason the person didn’t pay attention is because he was snacking directly from the ice cream machine. I watched him eating in a food preparation area, put his hands all over everything. That’s not only gross, it’s a health code violation. Look, I get it, nobody wants to just work a drive through all day, and everyone deserves a break, but if you’re going to take a job for pay, then do that job with some pride or work somewhere else. I will keep coming here, and I hope to see it improve, but that kind of thing isn’t okay in any capacity. It wasn’t a one off, it has happened on every single visit(and I’m not exaggerating, it’s been every single time). It feels so disrespectful to the people from your community that are routing for you to succeed because you are the only place in town to get a decent grilled chicken sandwich. The employees are polite and kind, yes, even the one that forgot the napkins and ate in a food preparation area. This location needs structure, or it’s not going to do well and last at all, AND I DON’T WANT THAT! Please step it up. I’m a nice guy, but I look rude when having to ask over and over for the same thing. I want to smile at the person in the window when I drive off in hopes it gives them a better day too, and that is something taken from my day when I have to knock on a window just to get some napkins because of the mustard on my hands from my meal. I hope this is taken as a note for improvement, don’t fire people, but maybe train them better? They all seemed great as people, but they don’t do their jobs well at all.(Minus the person that cooked my meal because the flavor was on point chefs kiss to that part). Please do better for our community… We all deserve somewhere we like to go around here. Eastland is limited enough as it is. Thank you.

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