Dairy Queen

3.9
333 reviews

About

Fast Food RestaurantIce Cream Shop

Location

Dairy Queen
706 Dill St., East Bernard, TX
77435, United States

Reviews

3.9
333 reviews
5 stars
163
4 stars
74
3 stars
42
2 stars
13
1 star
41

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 20 minutes, leading to frustration.

Food Quality

While some customers enjoyed the food, there were numerous complaints about overcooked or cold items, as well as inconsistencies in portion sizes.

Staff Attitude

Feedback on staff behavior was mixed; some praised friendly service, while others noted rudeness and lack of assistance from management.

Cleanliness

The restaurant was generally noted for its cleanliness, particularly the bathrooms, which received positive remarks.

Customer Experience

Many customers expressed disappointment with their overall experience, citing issues with order accuracy and service quality.
  • YT
    Yazmin T
    Nov 9, 2025
    1.0
    Terrible service from the staff My daughter asked for 8 chicken pieces and they gave him 4 I complained to them and The woman got angry šŸ™„
  • KM
    Kevin Mendoza
    Nov 4, 2025
    1.0
    Not sure what is going on with this Dairy Queen, but the portions are getting smaller.
  • JA
    John Arreguin
    Oct 24, 2025
    5.0
    šŸ˜‹šŸ‘
  • MH
    Melissa Hendrickson
    Sep 19, 2025
    4.0
    I give DQ 4 stars overall bc USUALLY I’m waiting in drive thru 15 min before I can even order and then another 10-15 min waiting to get the order. Not TODAY tho, everything was fast and efficient! Thank you Celsy!
  • MH
    Monique Hayes
    Sep 11, 2025
    2.0
    I called in my lunch order at 11:30 am and asked for it to be ready at 12:00 pm. Made it there to pick it up around 12:05 pm. My burger and fries were not at all hot. I also asked for my dude burger to be fried a little longer and that wasn't done. The best part of the meal was the drink. I was so very dissatisfied that I could only eat a small portion. I went back to talk to the manager after work and explained the situation and how very dissatisfied I was with my lunch and also said to her that I still have the meal. Manager replied "I'm so sorry that happened to you, you should have brought it back." I explained that only have a 30 min lunch. Again she replied "I'm so sorry." It would have been nice for her to replace the meal for my lunch tomorrow.

Frequently Asked Questions About Dairy Queen

Where is Dairy Queen located in East Bernard, TX?

Dairy Queen is located at 706 Dill St., East Bernard, TX 77435.

What type of food does Dairy Queen East Bernard serve?

Dairy Queen offers fast food and ice cream treats, including classic Dairy Queen menu items.