Food Quality
While many customers enjoyed the burgers and drinks, there were complaints about food being cold, undercooked, or not meeting expectations.
Service Speed
Customers frequently reported long wait times for food, with some experiencing delays of over 30 minutes, especially for mobile orders.
Customer Service
Mixed reviews on staff behavior; some praised the service while others reported rude interactions and order mistakes.
Cleanliness
Several reviews highlighted unsanitary conditions, particularly in the bathrooms, which detracted from the overall experience.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, or items being out of stock.