McDonald's

4.2
2088 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2130 Main St, Eagle Pass, TX
78852, United States

Hours

Reviews

4.2
2,088 reviews
5 stars
1,229
4 stars
455
3 stars
216
2 stars
70
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Mixed reviews on service; some customers praised friendly staff while others reported rude behavior and order mistakes.

Food Temperature

Numerous complaints about food being served cold or incorrect orders, leading to dissatisfaction.

Cleanliness

Generally positive feedback on cleanliness of the restaurant and restrooms.

Speed of Service

Inconsistent wait times reported; some customers experienced quick service while others faced long delays.

Family Atmosphere

Many customers appreciated the family-friendly environment and enjoyed the ambiance.
  • AA
    Anonymous
    Nov 17, 2025
    1.0
    I don't usually leave reviews, but the service at this McDonald's was so disappointing that people deserve a warning. From the moment I walked in, the energy felt completely off. The employees looked overwhelmed, unorganized, and honestly like they did not want to be there. Instead of working together, they looked confused and stressed, which made the whole place feel chaotic. My order took way longer than it should have, even though the lobby wasn't busy. The staff moved slowly, didn't communicate, and kept messing up orders for multiple customers. By the time I got my food, it was cold, thrown together carelessly, and missing items. When I politely pointed it out, the employees acted annoyed instead of correcting the issue professionally. The dining area wasn't cleaned, trash was overflowing, and several tables still had food and spills left from earlier customers. It's pretty clear that management isn't keeping the team trained or supported, and the workers seem completely drained and checked out. If you want fast service, fresh food, or even basic accuracy, this location is not the place. I recommend people double-check their bags before leaving because mistakes are almost guaranteed.
  • ED
    Earnest Davenport
    Nov 15, 2025
    4.0
    This McDonald's was far better than any McDonald's I have ever eaten at in San Antonio the food quality was excellent add fresh the speed was fast and the people were very friendly I would definitely eat at this McDonald's again
  • MM
    Mary
    Nov 13, 2025
    1.0
    Worst McDonald's I've been to in my life! My family and I all got food poisoning! I ended up in the ER after 6 days of horrible stomach pain and throwing up! We were fine before eating here and was sick right after and it was the only thing we ate that day so I know it was their food! We ordered the 2 breakfast taquitos and hashbrown.
  • LE
    Luis Elizardo
    Oct 27, 2025
    4.0
    Had great meal great coffee
  • JT
    Jesus Manuel Hernández toledo
    Oct 3, 2025
    5.0
    Buen sabor , servicio rápido , buen ambiente familiar. Todo excelente

Frequently Asked Questions About McDonald's

What are the regular daily operating hours of this McDonald's location?

This McDonald's in Eagle Pass, TX is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

What are the delivery hours for this McDonald's?

Delivery service is available daily from 6:00 AM to 10:29 PM.