Numerous reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
Mixed feedback on food quality; while some enjoyed the ice cream and certain menu items, others reported issues with burnt burgers and incorrect orders.
Cleanliness
Several customers noted cleanliness issues, particularly in restrooms and the overall dining area.
Atmosphere
The atmosphere was described as warm and uncomfortable, with some customers feeling neglected during their visits.
Management Issues
Frequent complaints about management style, including rudeness and poor handling of staff and customer interactions.
GC
Gerardo Castañeda
Oct 9, 2025
2.0
Terminamos enfermos del estomago esa noche por las hamburguesas
SC
Sandra Carrizales
Oct 7, 2025
1.0
Horrible, food. The burger meat was burnt and made my family and I sick.
JH
Joe Hernandez
Sep 17, 2025
5.0
One of the better Dairy Queens we've been in! So clean, great service and food was delicious! We go to Eagle Pass again will definitely drop back in to this location.
CG
Cato Guajardo
Sep 5, 2025
5.0
Food is good service is always a waiting line and service sometimes is not that good . Atmosphere is alright but it's a little to warm in the building and I know we just went thru a new remodeling but it could be better attitude with employees and manager too!
AC
Arely Casas
Aug 23, 2025
5.0
Excellent place to have an ice cream to survive the summer 🏝️
Dairy Queen is located at 2178 Main St, Eagle Pass, TX 78852-4719, United States.
What are the operating hours of Dairy Queen in Eagle Pass?
Dairy Queen is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 10:00 AM to 11:00 PM on Friday and Saturday.
How can I place an order online for pickup at Dairy Queen in Eagle Pass?
You can place a pickup order online through their official ordering page at https://www.dairyqueen.com/en-us/order/pickup/n/14035/.
Is there a mobile app to get exclusive deals for Dairy Queen in Eagle Pass?
Yes, you can download the DQ Texas App for exclusive deals by visiting https://dqtexas.com/mobile-app/.
What types of food does Dairy Queen in Eagle Pass offer?
Dairy Queen is a fast food restaurant and ice cream shop offering a variety of quick meals and desserts.
How can I contact Dairy Queen in Eagle Pass by phone?
You can call Dairy Queen at +1 830-773-6010 for inquiries or assistance.
Are there other fast food restaurants near Dairy Queen in Eagle Pass?
Yes, nearby fast food restaurants include Popeyes Chicken and Biscuits, Panda Express, Burger King, McDonald's, and Taqueria La Grilla, offering a variety of dining options.
What nearby places can I visit before or after dining at Dairy Queen?
You might visit nearby places such as Starbucks for coffee, Victoria's Castle Gift Shop for gifts, or the Mexican Consulate of Eagle Pass if you need government services.
Where can I find fuel and car services near Dairy Queen in Eagle Pass?
Nearby you can find gas stations and car services such as Shell, Maverick Gas, H-E-B Fuel, AutoZone, and car wash facilities including HEB Carwash and others.
Does Dairy Queen in Eagle Pass have a presence on social media?
Yes, Dairy Queen has a Facebook page available at https://www.facebook.com/152655268186999 where you can follow them for updates.