Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Hours
Reviews
3.4
411 reviews
5 stars
151
4 stars
80
3 stars
55
2 stars
40
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude employees, slow service, and unprofessional behavior.
Wait Times
Many customers experienced long wait times for their orders, often exceeding 20-30 minutes, even when few customers were present.
Food Quality
While some customers enjoyed the food, there were complaints about old or improperly cooked items, as well as issues with order accuracy.
Cleanliness
Several reviews mentioned unsanitary conditions, including reports of roaches and unclean food handling practices.
Staff Training
There is a consensus that staff training needs improvement, as many employees displayed a lack of professionalism and efficiency.
- MMMichael MarburgerNov 1, 20251.0Very VERY poor customer service. Very slow service. Indifferent attitude. Run from this place. Avoid at all costs. VERY EXPENSIVE. RUDE EMPLOYEES. THIS IS A ***SLOW*** FOOD RESTAURANT.
- CICHARLIE BROWNE'S IMPROVEMENTSOct 19, 20253.0Took forever
- BMbarbara middletonAug 10, 20251.0Dairy queen in Eagle Lake Texas have been lagging for many yrs not just recently quote unquote the respect is not there we pay our hard earned money it's not given it's earned & the staff really need to pull the bull
- KLKirsten LopezAug 2, 20255.0I haven't been to this DQ in a very long time, but decided to give it a try today. I was so shocked and pleasantly surprised by the service I received! If you were the young man working the drive through on 7/1/25 around 4:20-4:30pm, I just want to let you know that you absolutely exceeded our expectations & made our day with your kindness. I haven't had very many good experiences here in the past, but today definitely changed my perspective!
Frequently Asked Questions About Dairy Queen
What are the operating hours of Dairy Queen in Eagle Lake, TX?
Dairy Queen Eagle Lake is open daily from 10:00 AM to 10:00 PM.
Where is Dairy Queen located in Eagle Lake?
It is located at 100 Booth Dr, Eagle Lake, TX 77434-2405.
How can I place an order online for pickup at Dairy Queen Eagle Lake?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/14033/.
Does Dairy Queen Eagle Lake have a Facebook page for updates and promotions?
Yes, you can find their Facebook page at https://www.facebook.com/304953862892804 (username: DQ14033).
Is there a mobile app to get exclusive deals at Dairy Queen in Eagle Lake?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What type of food can I expect at Dairy Queen on Booth Dr?
Dairy Queen is a fast food restaurant and ice cream shop offering quick meals and sweet treats.
Are there beauty salons nearby Dairy Queen where I can get my hair done?
Yes, Hair So Silky and Kitty Kutz are nearby beauty salons where you can get hair and spa services.
What nearby recreational spots can I visit around Dairy Queen in Eagle Lake?
You can visit Eagle Lake Municipal Park and the Eagle Lake Swimming Pool for outdoor activities and relaxation.
Are there restaurants close to Dairy Queen where I can try different cuisines?
Yes, Bennies Grill offers American and Asian dishes, and Lamberto's Main Street Italian Restaurant serves Italian cuisine nearby.
How can nearby places help customers visiting Dairy Queen in Eagle Lake?
Customers can combine their visit with nearby services like laundromats at K Brothers Laundromat or enjoy shopping at Johnny's Sport Shop, enhancing their overall experience in the area.