Wingstop

3.3
798 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Duncanville Cedar Ridge Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
111 S Cedar Ridge Dr Ste 140, Duncanville, TX
75116, United States

Hours

Reviews

3.3
798 reviews
5 stars
339
4 stars
92
3 stars
77
2 stars
52
1 star
238

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.

Order Accuracy

Frequent complaints about incorrect orders and issues with online ordering, causing frustration among customers.

Food Quality

Inconsistent food quality, with reports of cold, overcooked, or improperly prepared items.

Wait Times

Long wait times for orders, both for pickup and dine-in, were a common issue mentioned by customers.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
  • JW
    Jamyia Walker
    Dec 7, 2025
    1.0
    When I first came in, the employee did not make a good impression. They were rude and made it seem like they didn’t want to serve us. They were constantly sitting on the counter and on their phones, which made the experience feel unprofessional and unwelcoming. Overall, the service definitely needs improvement.
  • SS
    Simon Serrano
    Nov 29, 2025
    1.0
    I keep going to this location due to work and keep getting eye gestures from the lady at the register for just asking a simple question. Please be cordial and kind, people. I can definitely understand why the low ratings.
  • AS
    Amy Saravia
    Nov 23, 2025
    1.0
    Blah 😆
  • DD
    Desmond
    Nov 16, 2025
    1.0
    Terrible wait times
  • LP
    Lauren Peralta
    Nov 10, 2025
    1.0
    Called to verify delivery address for my order they could not tell me where it was being delivered so the alleged manager was suppose to cancel my order. The next something told me to call and verify the cancellation because I did receive an email confirmation with the cancellation and they allegedly did not know anything about it and were suppose to reach out to the district manager. I have yet to receive any kind of follow up from them. Maybe this review will prompt someone to reach out with my refund. I was placed on hold for over 30 mins and the people working there were just wasting my time both the day the order was placed and the next day

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.