When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Duncanville Cedar Ridge Dr. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Many customers reported rude and unprofessional behavior from staff, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders and issues with online ordering, causing frustration among customers.
Food Quality
Inconsistent food quality, with reports of cold, overcooked, or improperly prepared items.
Wait Times
Long wait times for orders, both for pickup and dine-in, were a common issue mentioned by customers.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service from specific staff members.
JW
Jamyia Walker
Dec 7, 2025
1.0
When I first came in, the employee did not make a good impression. They were rude and made it seem like they didn’t want to serve us. They were constantly sitting on the counter and on their phones, which made the experience feel unprofessional and unwelcoming. Overall, the service definitely needs improvement.
SS
Simon Serrano
Nov 29, 2025
1.0
I keep going to this location due to work and keep getting eye gestures from the lady at the register for just asking a simple question. Please be cordial and kind, people. I can definitely understand why the low ratings.
AS
Amy Saravia
Nov 23, 2025
1.0
Blah 😆
DD
Desmond
Nov 16, 2025
1.0
Terrible wait times
LP
Lauren Peralta
Nov 10, 2025
1.0
Called to verify delivery address for my order they could not tell me where it was being delivered so the alleged manager was suppose to cancel my order. The next something told me to call and verify the cancellation because I did receive an email confirmation with the cancellation and they allegedly did not know anything about it and were suppose to reach out to the district manager. I have yet to receive any kind of follow up from them. Maybe this review will prompt someone to reach out with my refund. I was placed on hold for over 30 mins and the people working there were just wasting my time both the day the order was placed and the next day
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Duncanville Cedar Ridge Dr?
Wingstop Duncanville Cedar Ridge Dr is open daily from 10:30 AM to 1:00 AM.
Does Wingstop Duncanville offer delivery and pickup options?
Yes, Wingstop Duncanville Cedar Ridge Dr offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Can I order Wingstop Duncanville's menu online?
Yes, you can order online for carryout and delivery at https://www.wingstop.com/location/wingstop-818-duncanville-tx-75116/menu.
What payment methods are accepted at Wingstop Duncanville Cedar Ridge Dr?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Is there a drive-through service available at Wingstop Duncanville?
No, Wingstop Duncanville Cedar Ridge Dr does not have a drive-through service; the drive-through is closed all days.
How many wing flavors does Wingstop Duncanville offer?
Wingstop Duncanville offers over 11 iconic wing flavors, including Lemon Pepper and Original Hot.
Where is Wingstop Duncanville Cedar Ridge Dr located?
It is located at 111 S Cedar Ridge Dr Ste 140, Duncanville, TX 75116, USA.
Are there any nearby ATMs when visiting Wingstop Duncanville?
Yes, the Bank of America ATM is nearby, which is convenient if you need cash when visiting Wingstop.
What nearby restaurants can I visit before or after dining at Wingstop Duncanville?
Nearby restaurants include Amore's Italian Restaurant and Domino's Pizza, offering different cuisine options to explore.
Are there beauty salons near Wingstop Duncanville for getting a salon appointment before dining?
Yes, nearby beauty salons include WeaveMaster Porscha, KMS Glam Studio, and Salon 211, making it convenient to plan beauty services near your meal.