Whataburger

Reviews

• SC

  Sandra Cuevas

  Nov 17, 2025
  1.0
  Absolutely unacceptable . I don’t know how a restaurant can serve RAW chicken and think that’s okay. That’s not just bad service that’s dangerous and shows zero regard for customers’ health. It’s honestly disgusting. The fact that this even made it out of the kitchen tells me nobody here cares about safety, quality, or basic common sense. If this is what they’re comfortable serving, I don’t even want to imagine what else is going on back there. Honestly, I didn’t realize I signed up for a salmonella sampler, but apparently that’s their specialty. I genuinely thought maybe they were trying to introduce a new “farm-to-table-but-skip-the-cooking” concept. Bold choice. Save yourself the risk and go somewhere that actually knows how to prepare food safely. This place clearly doesn’t.
• CP

  Cody Parman

  Nov 13, 2025
  1.0
  Hands down the worst location you can think of. Ordered an online order around 11:05, I get there, there’s a few cars but not a ton so I think cool, not too bad right? WRONG. Told the guy at the speaker im here for an order, he said stay in line. I proceeded to wait in line for 45 mins. After calling a few times and getting nothing, they finally answer and say just pull around and come inside it’s ready. Had I known I can go inside I would have. Nobody was in the lobby when I pulled up either. Only gave me an option for drive thru when ordering, awful customer service, person who answered the phone was high, just absolutely trash.
• KP

  Karen Pennington

  Nov 8, 2025
  1.0
  Ordered for three people online and waited 30 minutes at curbside just to be told they never received the order. Went inside and one cook in the back stated she saw my name and that the order had come through but then it was cancelled. Showed my receipt and my ApplePay that it was definitely paid for and they couldn’t have cared less. They said they couldn’t cancel the order on their end and that it was my fault it was cancelled. I definitely did not cancel the order. Called corporate and they said they would refund in 2-3 days. I also asked corporate if the store has the ability to cancel an order and she stated they could because they sometimes run out of items, etc. Reading through other reviews for this store shows that this has happened before. It seems if you order something online and you make substitutions (remove onions, add onion straws, no tomatoes, small bun) they will cancel your order but there is nothing that will alert you to that until you’re at the store asking for your food. The poor girl running the food out didn’t know what to do and the manager was too busy running the register to stop for a second to show that she even cared or wanted to solve the problem.
• LS

  Liz S

  Nov 7, 2025
  2.0
  Came here yesterday and it was terrible service. they only had one guy giving out the orders and taking orders even though it was busy. My mom ordered a ranch for our fries and a drink and it took them 15 minutes to give it because the guy was too busy taking orders. The wait for our food was more than half an hour long and we had to remind them of our order. The fries were so salty they tasted like lays.
• TM

  Tya McDonald

  Oct 31, 2025
  5.0
  Came in at 0600 AM with like 10 mobile orders for take out. I already felt bad because I knew it was a lot but fish gotta swim, birds gotta eat. However, the manager on shift at the time handled it like a champ. In the midst of all the additional guest he had to take care of, he remained so polite, calm and kind and not once did he make me and my 10 mobile orders feel like a burden. He helped me with everything! Making the drinks and even taking all of my food to the car. Him and his crew made sure I had everything I needed before I left. I walked in nervous I would be treated bad and walked out feeling so thankful for the sheer kindness of a wonderful man. I thank him so much!!!

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