Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent food quality, with some receiving cold or old food, while others enjoyed fresh and hot meals.
Service Issues
Numerous complaints about poor customer service, including rude staff and incorrect orders, were noted.
Positive Staff Interactions
Several reviews highlighted friendly and courteous staff, with some customers praising specific employees for their helpfulness.
Order Accuracy
Many customers experienced issues with order accuracy, including missing items and incorrect modifications.
Drive-Thru Experience
The drive-thru service received mixed reviews, with some praising speed while others reported long waits and issues with order fulfillment.
SW
Shay Wilkinson
Oct 22, 2025
1.0
They will give you old food. Nastiest Wendy in DFW. Get it together!
SH
samuel hopkins
Oct 16, 2025
5.0
I love the baconator son of a baconator
RM
Ronnie Merritt
Oct 7, 2025
5.0
What's not to love at Wendy's
RS
R. J. HarrisTx (Scooter)
Oct 3, 2025
5.0
Love their breakfast
NC
niya crosby
Sep 18, 2025
1.0
ordered both yesterday and today on the Favor app and both of my orders were wrong and cold i specifically asked for certain things to be taken off of my burgers and they still made it like how it comes i guess since it’s for a delivery order they don’t care how they do it obviously because there’s no way both times it was wrong never eating here again
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Duncanville, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Duncanville, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 639-5097.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Duncanville Wendy’s serve breakfast?
Yes, this Wendy’s location in Duncanville, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Duncanville?
Wendy's drive-thru is open daily from 6:30 AM to 2:00 AM.
Does the Duncanville Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order for pickup or delivery at this Wendy's?
You can order through the Wendy's mobile app or at order.wendys.com by selecting your Duncanville location and choosing pick-up or delivery options.
What payment methods are accepted at Wendy's Duncanville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact the Wendy's Duncanville location?
You can call the location directly at (972) 639-5097, use the Customer Care Live Chat on their Contact page, or fill out Wendy’s Customer Satisfaction Survey online.
Where can I find menu and nutrition information for Wendy's Duncanville?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app, with customizable nutrition info for each item.
Is Wendy's in Duncanville currently hiring?
To check current job openings, visit Wendy's Careers page and search for jobs in Duncanville, TX. Open positions at this or nearby locations will be displayed.
What nearby restaurants can I visit with Wendy's in Duncanville?
Nearby dining options include Blimpie sandwich shop, The Neighborhood Spot American restaurant, Taqueria Dos Gordos Mexican restaurant, Mason’s Chicken N Seafood, and BoBo Express Chinese restaurant, which you might explore before or after your visit to Wendy's.
Are there any nearby automotive service locations near Wendy’s Duncanville?
Yes, nearby automotive services include Texas Discount Number 5, V and J Auto Parts, Maurice Auto Repair, Garage Radillo, and Mega Motors, convenient if you need vehicle maintenance when visiting the area.
What financial and banking services are available near Wendy's Duncanville?
Nearby financial services include Bank of America, Western Union money transfer services, and CashMax Title & Loan, useful for banking or cash needs during your visit.