Business Details
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Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Tom Thumb located at 633 W Wheatland Rd, Duncanville, TX. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Tom Thumb pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Tom Thumb deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Tom Thumb near you today!
Tom Thumb is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Tom Thumb app for Tom Thumb for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (972) 780-0792. Stop by and see why our service, convenience, and fresh offerings will make Tom Thumb your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
1,862 reviews
5 stars
1,068
4 stars
478
3 stars
180
2 stars
44
1 star
92
What are people saying?
AI-generated from recent customer reviews
Cleanliness
The store is generally reported as clean, but there are concerns about the condition of the bathrooms and some food areas.
Customer Service
While some employees are praised for their helpfulness, there are numerous complaints about poor customer service, especially in the pharmacy and deli departments.
Product Quality
Customers have reported issues with expired products and poor quality of meat, leading to concerns about food safety.
Pricing
Many customers find the prices to be high compared to competitors, leading some to choose other grocery stores.
Order Fulfillment
There are frequent complaints about incorrect or delayed orders, particularly with curbside pickup and deli orders.
- CHColleen Henderson5 days ago5.0Love our Duncanville Tom Thumb Always clean, welcoming atmosphere, familiar with staff
- NHNancy HendricksonNov 16, 20254.0Had to wait in a long line fie self check out. Only had 1 other lane open with a cashier.
- PBPatty Brownd-MatthewsNov 8, 20252.0Got all my groceries only to find out their registers had gone out. They were waiting for someone to come fix it. Everyone understands, but the manager should have announced it over head and not wait for customers to tell each other. Kroger won!
- CBChris Black-EdwardsOct 25, 20255.0Great meat selection and the butcher will cut to desired thickness. Like the bogo offers on the meat. Good seafood selection. Bakery has tasty bread and pastries. The ladies in the prepared food and deli section have always been helpful.
- SBSamuel BrittOct 9, 20251.0I’ve tried not to do this review but I feel it’s necessary. On this past Monday morning I stopped and ordered 50 pieces of chicken to be picked up Tuesday evening at 6:00 PM. I arrived at the store at 5:55 PM to pick up my order and the Deli Clerk asked my name and she went to the back to get the order. I watched her body language and I immediately knew there was a problem. She came back to tell me, that they were going to drop some fresh chicken and I could pick it up in 30 mins or call back and see if it was ready. Seems as if they would’ve called me to say my order was ready 1.5 hours after the requested time. At any rate, I called and was told the order was ready. I went back and the Clerk apologized and said “they gave us eight extra pieces of chicken for the inconvenience.” So, I spoke to the person that’s responsible for ordering food for my job and the same error happened on this past Friday, an order was to be ready at 10:00 AM and when the person went to pick it up, they were asked to come back in an hour. So, my issue is how can this happen 2 times in 72 hours? We have been a customer at Tom Thumb since 2006. Someone from my job spoke to the Deli Manager on Saturday and she was assured this would not happen again. Low and behold it indeed happened again in 2 days. I stopped by the store Wednesday morning and spoke to the Store Manager and explained to her my frustration. She was kind and listened to me and simply said “I’ll speak with them.” My issue is not one time did anyone say “give me your name & telephone number and I’ll follow up with an action plan to insure this doesn’t happen again, or here’s a store gift card for the inconvenience, or your next order will be on us.” Nothing to secure our relationship as a valued customer. Needless to say, I’ve directed the person responsible for ordering for us to start ordering from a Tom Thumb competitor. I really don’t feel like our concern mattered, so we can end this 19 year relationship immediately. I hope other valuable customer's don’t have the same issues.
Frequently Asked Questions About Tom Thumb
Does Tom Thumb accept SNAP EBT?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Tom Thumb is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Tom Thumb near me accept Apple Pay?
Yes, Tom Thumb accepts Apple Pay and many other convenient payment methods!
Does Tom Thumb near me have a pharmacy?
Yes, Tom Thumb located at 633 W Wheatland Rd, Duncanville, TX has a pharmacy.
How do you use Tom Thumb Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Tom Thumb for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Tom Thumb located at 633 W Wheatland Rd, Duncanville, TX hiring?
Tom Thumb is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Tom Thumb now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Tom Thumb in Duncanville accept SNAP EBT for grocery purchases?
Yes, Tom Thumb accepts SNAP EBT for eligible grocery purchases both in-store and online, including delivery and Drive Up & Go™ pickup orders.
Is a COVID-19 vaccine appointment required at Tom Thumb, and how can I schedule one?
Yes, appointments are required for COVID-19 vaccines. Eligible patients can find information and schedule appointments via the store website at www.tomthumb.com/covid-19.
What are the regular store hours for Tom Thumb at 633 W Wheatland Rd?
Tom Thumb is open daily from 6:00 AM to 11:00 PM, with specific holiday hour changes noted on their website or by calling the store.
Does this Tom Thumb location have a pharmacy and what services are offered?
Yes, the Duncanville Tom Thumb has a pharmacy that provides immunizations, prescription refills, and drive-thru services.
What payment methods are accepted at Tom Thumb?
Tom Thumb accepts a variety of payment options including American Express, Apple Pay, Android Pay, cash, credit cards like Visa and Mastercard, checks, and more.
What grocery pickup and delivery options does Tom Thumb offer?
Tom Thumb offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services for customer convenience.
Can I purchase groceries as a gift for someone else at Tom Thumb?
Yes, you can send groceries as a gift by selecting ‘Make this order a gift’ at checkout and entering the recipient’s information and a personalized message.
What nearby services can help me with money transfers and financial needs when visiting Tom Thumb?
Western Union and Coinme services are conveniently located near Tom Thumb, offering money transfers and currency exchange, along with Wells Fargo ATM and Neighborhood Credit Union for banking needs.
Is there a coffee shop near Tom Thumb if I want to grab a drink before or after shopping?
Yes, a Starbucks is located nearby, offering coffee, smoothies, and baked goods, making it easy to enjoy a drink before or after your grocery visit.
Are there any nearby places for wellness or personal care services around Tom Thumb?
Yes, nearby options include Duncanville Dental Care & Orthodontics for dental services, Snap Fitness for gym access, and several beauty salons like Salon 921 and Top Tier Beauty Bar.