Subway

3.6
327 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Duncanville Subway® Restaurant at 107 North Cedar Ridge Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
107 North Cedar Ridge Rd., Duncanville, TX
75116, United States

Hours

Reviews

3.6
327 reviews
5 stars
141
4 stars
61
3 stars
38
2 stars
25
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees are friendly and efficient, while others are rude and unhelpful.

Food Quality

Inconsistent food quality reported, with issues such as stale bread and missing ingredients.

Cleanliness

Concerns about cleanliness and hygiene practices, including dirty workstations and unsanitary conditions.

Order Fulfillment

Frequent issues with online orders and incorrect or incomplete orders reported by customers.

Staffing Issues

Staff shortages leading to slow service and overwhelmed employees noted in multiple reviews.
  • AY
    Ashley Futral Young
    Nov 21, 2025
    1.0
    Today I stopped by for a quick lunch. I come here often and never have issues, but today was different. The woman who took my order (I believe she may be a manager, possibly Hispanic) informed me that the flatbread was discontinued, which wasn’t a problem. The issue began when she tried to place a whole slice of cheese only in the center of my sandwich. When I asked if she could break it up, she did, but she complained and started discussing company policy and how they “send it now.” As we continued, she had me pay before the sandwich was even completed. I didn’t mind, but once it finished toasting and she asked about sauces, I told her I wanted my veggies first. With clear irritation, she said they can’t do that anymore because of complaints about sandwiches being “sloppy.” At that point, I asked for a refund because it was obvious she was not having a good day, and disagreeing with a paying customer about how they want their sandwich is not good service. It’s disappointing that this location would rather refund a customer than simply fix the issue. I was respectful the entire time, yet I was treated as if I was the problem. I ended up going to the Subway next to Family Dentistry on Campus Wisdom and had absolutely no issues. They prepared my sandwich exactly how I wanted it.
  • MS
    Miciah Sims
    Nov 15, 2025
    5.0
    Great service
  • DC
    Daniel Canizales
    Nov 3, 2025
    5.0
    Thus food is on another level
  • DM
    Denise Monterroso
    Oct 30, 2025
    4.0
    Speedy service and delicious!
  • PP
    Preston
    Oct 25, 2025
    1.0
    Refusal to make online orders, waiting on a response from management. The employee said their printer didn't print it so they wouldn't honor the online order with proof it was ordered, paid for, and at the correct location. No solution was offered and subways internal order fix is frustrating to say the least.

Frequently Asked Questions About Subway

Where is Subway located in Duncanville?

Subway is located at 107 North Cedar Ridge Rd., Suite 136, in the University Plaza Shopping Center in Duncanville, TX 75116.

What are the operating hours of the Duncanville Subway restaurant?

Subway is open daily from 9:00 AM to 10:00 PM.