Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Duncanville Subway® Restaurant at 107 North Cedar Ridge Rd. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Mixed reviews on customer service; some employees are friendly and efficient, while others are rude and unhelpful.
Food Quality
Inconsistent food quality reported, with issues such as stale bread and missing ingredients.
Cleanliness
Concerns about cleanliness and hygiene practices, including dirty workstations and unsanitary conditions.
Order Fulfillment
Frequent issues with online orders and incorrect or incomplete orders reported by customers.
Staffing Issues
Staff shortages leading to slow service and overwhelmed employees noted in multiple reviews.
AY
Ashley Futral Young
Nov 21, 2025
1.0
Today I stopped by for a quick lunch. I come here often and never have issues, but today was different. The woman who took my order (I believe she may be a manager, possibly Hispanic) informed me that the flatbread was discontinued, which wasn’t a problem. The issue began when she tried to place a whole slice of cheese only in the center of my sandwich. When I asked if she could break it up, she did, but she complained and started discussing company policy and how they “send it now.”
As we continued, she had me pay before the sandwich was even completed. I didn’t mind, but once it finished toasting and she asked about sauces, I told her I wanted my veggies first. With clear irritation, she said they can’t do that anymore because of complaints about sandwiches being “sloppy.”
At that point, I asked for a refund because it was obvious she was not having a good day, and disagreeing with a paying customer about how they want their sandwich is not good service. It’s disappointing that this location would rather refund a customer than simply fix the issue. I was respectful the entire time, yet I was treated as if I was the problem.
I ended up going to the Subway next to Family Dentistry on Campus Wisdom and had absolutely no issues. They prepared my sandwich exactly how I wanted it.
MS
Miciah Sims
Nov 15, 2025
5.0
Great service
DC
Daniel Canizales
Nov 3, 2025
5.0
Thus food is on another level
DM
Denise Monterroso
Oct 30, 2025
4.0
Speedy service and delicious!
PP
Preston
Oct 25, 2025
1.0
Refusal to make online orders, waiting on a response from management.
The employee said their printer didn't print it so they wouldn't honor the online order with proof it was ordered, paid for, and at the correct location.
No solution was offered and subways internal order fix is frustrating to say the least.
Subway is located at 107 North Cedar Ridge Rd., Suite 136, in the University Plaza Shopping Center in Duncanville, TX 75116.
What are the operating hours of the Duncanville Subway restaurant?
Subway is open daily from 9:00 AM to 10:00 PM.
Does Subway in Duncanville offer delivery and pickup options?
Yes, Subway offers in-store pickup and delivery services for customer convenience.
Can I dine inside the Subway restaurant at University Plaza Shopping Center?
Yes, Subway serves dine-in customers at this location.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
What meals are served at Subway in Duncanville?
Subway serves breakfast, lunch, and dinner meals every day.
How can I view the menu or place an order online for Subway in Duncanville?
You can view the menu and place orders online through Subway's official menu and ordering link at https://subway.com/en-us/restaurant/6565-0/menu/.
What nearby places can I visit before or after enjoying a meal at Subway?
Nearby you can find a variety of businesses such as Elite Spine and Sport for chiropractic care, U Salon De' for beauty services, and Catfish Fridays for seafood dining.
Are there any convenient transportation or services nearby to help get to Subway at University Plaza Shopping Ctr?
Nearby services include Metro by T-Mobile for mobile needs and gas stations like Chevron At Cedar Ridge, which can help if you are driving to Subway.
Can I combine a visit to Subway with a beauty or spa treatment nearby?
Yes, there are several beauty and spa locations nearby such as Dramatic Results Salon and Spa, Top 10 Nails, and CARESStorations for relaxing treatments before or after your meal.