McDonald's

3.4
2123 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
806 S Cockrell Hill Rd, Duncanville, TX
75137, United States

Hours

Reviews

3.4
2,123 reviews
5 stars
754
4 stars
411
3 stars
355
2 stars
180
1 star
423

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with many experiencing long wait times, rude staff, and incorrect orders.

Food Quality

Numerous reviews highlighted issues with food freshness, including stale items and incorrect orders, leading to customer dissatisfaction.

Cleanliness

While some customers noted cleanliness and friendly staff, others reported unsanitary conditions and poor food handling practices.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and inefficient, with several customers mentioning issues with order accuracy.
  • AD
    AJ Dekker
    4 days ago
    1.0
    Unfortunately, this McDonald's severely disappointed me. The food was just fine. However, the service was absolutely horrendous. There is an issue with the mobile app and in engaging with the manager they were rude and completely unaccommodating. They didn't try to find a solution. They just didn't want to deal with it at all. When I suggested a solution, the reply was verbatim " do I work here or do you work here?" I was not rude nor did I cop an attitude with this manager. That's just the response that was received when I suggested they re-ring the order. Truly disgusting customer service
  • PP
    Priscilla Perez
    Jan 5, 2026
    3.0
    Slow service in the drive thru as well as when using the app for curbside.
  • DR
    Donna Reney
    Dec 28, 2025
    5.0
    Hotcakes there all the time. Everyone are always kind.
  • JA
    Jaime Andres
    Dec 22, 2025
    1.0
    Need to add some cones to keep people from cutting in line in the drive thru. The 2 lane drive thru makes it too easy for someone to cut inline
  • RR
    Rhonda
    Dec 21, 2025
    3.0
    Hello McDonald's! Outside your service been pretty good your food may be contaminated! This is the second time my husband and I have went to your establishment and the food has caused me stomach problems! Please be aware of others health concerns! Thanks Rhonda Brackens

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours for McDonald's at 806 S Cockrell Hill Rd, Duncanville, TX?

McDonald's indoor dining is open daily from 7:00 AM to 9:00 PM.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, it offers a drive-thru that operates 24 hours a day, 7 days a week.