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McDonald's

3.4
(2131 reviews)

Business Details

(972) 709-6780
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
806 S Cockrell Hill Rd, Duncanville, TX
75137, United States

Hours

Reviews

3.4
2,131 reviews
5 stars
759
4 stars
412
3 stars
355
2 stars
180
1 star
425

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff interactions, particularly in the drive-thru and curbside pickup.

Food Quality

Several reviews mentioned food being stale, cold, or improperly prepared, leading to dissatisfaction with the meals.

Cleanliness and Atmosphere

Some customers appreciated the cleanliness of the dining area and play area for kids, although there were mixed reviews regarding overall cleanliness.

Friendly Staff

Despite service issues, some customers noted friendly and polite staff members, particularly in the dining area.
  • SD
    samman danmed
    Feb 1, 2026
    1.0
    Very bad experiences for me, cashier laughed at me for the way i talk . i asked for know pickles in my burger and got pickel floor was sticky.
  • AD
    Animesh D
    Jan 28, 2026
    5.0
    Liked the atmosphere at this McD - have play area for kids and it’s clean. The restrooms are clean and ample seating area. The service is fast and the drive thru is efficient. The food served was warm and the menu items are well displayed. Would love to come to this location specially for the play area availability.
  • LK
    Laurence Kearns
    Jan 21, 2026
    5.0
    My best buddy in the world is 4 years old and loves to play here after school. They are very friendly here the children's play area seems well maintained and even has a video game touchscreen unit for the kids. They will bring your food out to the table in the play area so you don't have to even consider leaving your child unattended, or try to get them to come with you to get the food at the counter. All of the workers have been super nice. The food is just McDonald's food. My buddy really enjoys the kids meal and I usually get an iced coffee while I watch him play. I recommend the caramel iced coffee.
  • WL
    Whitney Lucio
    Jan 21, 2026
    1.0
    Went to get a drive up order and parked after putting my order through the app. Waited 10 minutes after getting my confirmation and no one had brought the food out. We went through drive through and the lady said someone had come out to take it to us and that "the car wasn't there". Then im like okay we'll I still need my order, she gave us the order and it was missing a chocolate milk. The lady claims she saw someone put it in there.... a chocolate milk does not fit inside of a happy meal if its full of food..... I checked again in front of her and showed her how there was no chocolate milk. She starts talking under breath about some oh my gosh. This has not been the first bad experience with wait times and wrong orders at this location.
  • AD
    AJ Dekker
    Jan 9, 2026
    1.0
    Unfortunately, this McDonald's severely disappointed me. The food was just fine. However, the service was absolutely horrendous. There is an issue with the mobile app and in engaging with the manager they were rude and completely unaccommodating. They didn't try to find a solution. They just didn't want to deal with it at all. When I suggested a solution, the reply was verbatim " do I work here or do you work here?" I was not rude nor did I cop an attitude with this manager. That's just the response that was received when I suggested they re-ring the order. Truly disgusting customer service

Frequently Asked Questions About McDonald's

What are the regular indoor dining hours for McDonald's at 806 S Cockrell Hill Rd, Duncanville, TX?

McDonald's indoor dining is open daily from 7:00 AM to 9:00 PM.

Does this McDonald's location have a drive-thru and what are its hours?

Yes, it offers a drive-thru that operates 24 hours a day, 7 days a week.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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