Business Details
About
Fast Food RestaurantIce Cream Shop
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Cash onlyNot available
Location
Hours
Reviews
3.6
1,173 reviews
5 stars
478
4 stars
242
3 stars
139
2 stars
80
1 star
234
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 30 minutes for simple orders.
Food Quality
Many reviews highlighted poor food quality, including cold, overcooked, or improperly prepared items.
Customer Service
Numerous customers experienced rude or unprofessional behavior from staff, with complaints about lack of communication and attentiveness.
Cleanliness
Several reviews mentioned unsanitary conditions within the restaurant, including dirty floors and sticky surfaces.
Staffing Issues
Many customers noted a lack of adequate staffing, leading to slow service and mistakes with orders.
- MRMichele Rico6 days ago1.0Rude & slow. Go to Sonic instead where you are treated like a paying customer.
- AHAirrick HernandezNov 14, 20251.0Ordered some chili cheese fries and a small blizzard and was surprised this what I see when I get home I don't need a big back meal size of fries but this is sad ngl
- PHPaige HollandNov 4, 20251.0No manager onsite. My uber eats customer will not be receiving their Oreo blizzard that they’ve already paid for. Piss poor
- ITIt's TheRevNov 3, 20251.0I don’t know how this place is still open. Food quality is terrible and the customer service is worse.
- JSJamie ShotwellOct 12, 20251.0took 30 minutes…definitely take the time to drive to a different location because your gonna wait in line longer than it takes to go somewhere else.
Frequently Asked Questions About Dairy Queen
What are the regular dining hours at Dairy Queen in Duncanville, TX?
The Dairy Queen at 607 South Main Street, Duncanville, TX is open for dining from 11:00 AM to 9:00 PM Monday through Thursday and Sunday, and from 11:00 AM to 11:00 PM on Friday and Saturday.
Does Dairy Queen offer drive-through service and what are its hours?
Yes, Dairy Queen provides drive-through service daily from 11:00 AM to 9:00 PM.
Can I order Dairy Queen menu items for pickup or delivery online?
Yes, you can place orders for pickup or delivery through their online ordering website at https://www.dairyqueen.com/en-us/order/pickup/n/14031/.
Does Dairy Queen in Duncanville have a children's menu?
Yes, this location offers a children's menu to accommodate young guests.
Is Dairy Queen accessible for customers with disabilities?
Yes, the location has wheelchair accessible entrance, parking, and seating as well as high chairs for children.
Does this Dairy Queen serve coffee and dessert items?
Yes, they serve coffee and a variety of dessert options.
Are there nearby places where I can visit before or after enjoying Dairy Queen?
Yes, nearby you can visit Protec USA Tae Kwon Do for martial arts classes, Grace City Church for worship services, and JDR Dance Academy for dance lessons and recreation.
How can I find Dairy Queen in relation to local clinics and healthcare services?
Dairy Queen is conveniently close to Mainspring Family Clinic and Psychiatry Services as well as The Animal Care Center and Rapha Behavioral Healthcare Services, making it easy to grab a meal or treat before or after appointments.
Are there any nearby stores where I could shop or rent videos after visiting Dairy Queen?
Yes, you can visit Redbox for video and game rentals and other retail options or stop by 7-Eleven for convenient shopping needs.
Does Dairy Queen accept cash only or other forms of payment?
No, Dairy Queen does not require cash only; other payment methods are accepted.