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Brand Certified

Chipotle Mexican Grill

3.7
(437 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Duncanville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
300 S Clark Rd, Duncanville, TX
75116, United States

Hours

Reviews

3.7
437 reviews
5 stars
213
4 stars
75
3 stars
28
2 stars
36
1 star
85

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including cold items, undercooked rice and beans, and inconsistent portion sizes.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted cleanliness concerns, with dirty tables and unsanitary food preparation areas.

Inconsistent Portions

Numerous reviews mentioned that portion sizes were often smaller than expected, leading to dissatisfaction with value for money.
  • DD
    Daysy
    1 day ago
    1.0
    first time i ate here , i got really sick and couldn’t stop throwing up. yesterday i was at walmart and we stopped here cause it was closest and that was my mistake. i got food poisoning once again! i will never come back and i definitely suggest go else where and NOT HERE!!!
  • SW
    Sharon W
    2 days ago
    1.0
    You’re taking a risk eating at this location past lunch time. I’m sitting in the drive thru around 10 minutes watching my order sitting on a shelf not even bagged up. The young lady cleaning up apologized and bagged it for me. The chicken was cold like it had come directly from a refrigerator, the salad portion had more stems from the spinach than leaves. I ordered black beans and had just as many pintos! Guess they used the same spoon and cross contamination meant nothing. They never bothered to drain any of the juice and the bowl was wet on the bottom. Everything was a soggy mess! Forget using the salad dressing, the whole thing was wet enough. The guacamole was too salty to even taste the avocado. The chips…probably left since noon! This is the worse I’ve gotten from this location. For me, once is enough… To add insult to injury, the only way to complain is through a silly chat bot which means no one will probably read it. Is anyone else wondering how often or if they get food service inspections from the state?
  • SS
    Shanta
    4 days ago
    1.0
    I visited here 2/28/2026 the food was not good at all. Ended a night with food poisoning, terrible stomach pain. I am not sure if the food was prepared well. I will NOT be eating from here anymore. These places are hiring folks who may not be preparing our food correctly. The public deserves people who not only pass an online food preparation course, but with training on how to uphold the preparation of food for the public.
  • GS
    Grace Sosa
    6 days ago
    1.0
    Came to pick up my online order 2 kids meal and 1 burrito bowl. Went home ready to eat with my 2 kids open the food boom! Only tortillas where inside the kids meal . Boom open the other kids meal double beans who the hell asked for extra where is the rice! Omg! First of all the so called manager had this attitude with me when I came back she gave me the eye and I asked her call your manager she said I’m one of them wow!!!! Ugly service! Told her about the food she said ohh it wasn’t me I said your gave it to me you packed it so you were the last one to see my food . This means they don’t pay attention ! Bad service ugly place to eat !
  • JJ
    José
    Feb 21, 2026
    5.0
    Absolutely love their bowls either to dine in or to take out either way their food is good not going to say the best but pretty good food 👍. Definitely a place to have a Modelo and enjoy one their bowls after work with the work colleagues.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Duncanville serve?

Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.

What are the opening hours of Chipotle Mexican Grill in Duncanville?

The restaurant is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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