Certified by Chipotle Mexican Grill • Mar 01, 2026
Fast Food RestaurantMexican Restaurant
Chipotle Duncanville is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
437 reviews
5 stars
213
4 stars
75
3 stars
28
2 stars
36
1 star
85
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food quality, including cold items, undercooked rice and beans, and inconsistent portion sizes.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted cleanliness concerns, with dirty tables and unsanitary food preparation areas.
Inconsistent Portions
Numerous reviews mentioned that portion sizes were often smaller than expected, leading to dissatisfaction with value for money.
DD
Daysy
1 day ago
1.0
first time i ate here , i got really sick and couldn’t stop throwing up. yesterday i was at walmart and we stopped here cause it was closest and that was my mistake. i got food poisoning once again! i will never come back and i definitely suggest go else where and NOT HERE!!!
SW
Sharon W
2 days ago
1.0
You’re taking a risk eating at this location past lunch time. I’m sitting in the drive thru around 10 minutes watching my order sitting on a shelf not even bagged up. The young lady cleaning up apologized and bagged it for me. The chicken was cold like it had come directly from a refrigerator, the salad portion had more stems from the spinach than leaves. I ordered black beans and had just as many pintos! Guess they used the same spoon and cross contamination meant nothing. They never bothered to drain any of the juice and the bowl was wet on the bottom. Everything was a soggy mess! Forget using the salad dressing, the whole thing was wet enough. The guacamole was too salty to even taste the avocado. The chips…probably left since noon! This is the worse I’ve gotten from this location. For me, once is enough…
To add insult to injury, the only way to complain is through a silly chat bot which means no one will probably read it. Is anyone else wondering how often or if they get food service inspections from the state?
SS
Shanta
4 days ago
1.0
I visited here 2/28/2026 the food was not good at all. Ended a night with food poisoning, terrible stomach pain. I am not sure if the food was prepared well. I will NOT be eating from here anymore. These places are hiring folks who may not be preparing our food correctly. The public deserves people who not only pass an online food preparation course, but with training on how to uphold the preparation of food for the public.
GS
Grace Sosa
6 days ago
1.0
Came to pick up my online order 2 kids meal and 1 burrito bowl. Went home ready to eat with my 2 kids open the food boom! Only tortillas where inside the kids meal . Boom open the other kids meal double beans who the hell asked for extra where is the rice! Omg! First of all the so called manager had this attitude with me when I came back she gave me the eye and I asked her call your manager she said I’m one of them wow!!!! Ugly service! Told her about the food she said ohh it wasn’t me I said your gave it to me you packed it so you were the last one to see my food .
This means they don’t pay attention !
Bad service ugly place to eat !
JJ
José
Feb 21, 2026
5.0
Absolutely love their bowls either to dine in or to take out either way their food is good not going to say the best but pretty good food 👍. Definitely a place to have a Modelo and enjoy one their bowls after work with the work colleagues.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Duncanville serve?
Chipotle Mexican Grill offers customizable Mexican-inspired menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced and wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Duncanville?
The restaurant is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Duncanville?
It is located at 300 S Clark Rd, Duncanville, TX 75116, USA.
How can I place an order online for Chipotle Mexican Grill in Duncanville?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the App Store.
Does Chipotle offer a rewards program for frequent customers?
Yes, Chipotle offers the Chipotle Rewards program where customers can earn free food and get exclusive offers by signing up.
How can I contact Chipotle Mexican Grill in Duncanville via email?
You can reach them by email at TX.3992.Duncanville@chipotle.com.
Are there other dining options near Chipotle Mexican Grill in Duncanville?
Yes, nearby dining options include Little Caesars for pizza, Dunkin' for coffee and donuts, Baskin-Robbins for ice cream, and McDonald's for fast food burgers.
What nearby places can complement a visit to Chipotle Mexican Grill in Duncanville?
You can visit Walmart Supercenter for shopping, or enjoy beauty services at Bebe Nails Bar and SmartStyle hair salon nearby before or after your meal.
Are there any nearby services around Chipotle for convenience or automotive needs?
Yes, there is Caliber Car Wash for automotive cleaning, PNC ATM for banking, and Murphy USA gas station for fuel and convenience supplies close to Chipotle.
Where can I find Chipotle's social media channels for updates and offers?
Chipotle Mexican Grill has official social media channels including LinkedIn, Pinterest, YouTube, Facebook, Instagram (@chipotle), and Twitter (@ChipotleTweets) for updates and promotions.
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