Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with staff being inattentive, rude, or unhelpful.
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, indicating a consistent problem with order fulfillment.
Cleanliness
While some customers praised the cleanliness of the facility, others noted dirty tables and restrooms, suggesting inconsistency in maintenance.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh meals while others received cold or poorly prepared items.
NZ
natalie zamora
Feb 20, 2026
1.0
Every time I was adding to my order I was cut off. They didn’t even want to take the code from the app and kept saying it didn’t work. Not only that but didn’t even get the order right.
WS
W. S.
Feb 14, 2026
2.0
The customer service at this place is HORRIBLE. If you go home and discover you have a problem with your order don't bother calling because this place never answers the phone. Your only recourse is to drive all the way back across town and hope to get the issue resolved. And no one there seems to care.
AZ
abigail zubia
Feb 9, 2026
1.0
3 employees in this store including a manager, looked at me and did not ask if I have been helped or what I needed . Everyone was working in the back and I understand times have changed and we are able to order without speaking to an employee. I was here to pick up a door dash but 3 employees including a manager looked at me and acted like I was not there. Customer service could be improved
SG
Samantha Gonzales
Jan 20, 2026
1.0
Went and got a tea and it was super light so ask if they could exchange it out saw that they had the tea containers in the front as I watch them through the window the manager took the tea I complained about to the back and came back with some dark tea me being confused why didn’t they just give it fix it where the tea containers are so I wonder what did they actually give me ?? Look like dark grease with water tasted disgusting I just left do better McDonald don’t get mad because I just want my order right.
What are the 24/7 operating hours for McDonald's at 1400 Dumas Ave, Dumas, TX?
McDonald's at 1400 Dumas Ave, Dumas, TX is open 24 hours a day, 7 days a week, including delivery and drive-through services.
Does McDonald's at this location offer delivery and curbside pickup?
Yes, this McDonald's location provides delivery services and curbside pickup for your convenience.
Can I order McDonald's food using a mobile app?
You can order via the McDonald's App available on both iOS and Android platforms, or through their online ordering links.
What payment options are accepted at McDonald's in Dumas, TX?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's location?
Yes, this McDonald's location offers a drive-thru service that operates 24/7.
What types of services does McDonald's at 1400 Dumas Ave provide?
This McDonald's offers drive-thru, gift cards, mobile offers, mobile ordering, and WiFi services.
What restaurants are located near McDonald's at 1400 Dumas Ave?
Nearby restaurants include Taco Bell, Pizza Hut, Sazon Mexican Cuisine, JT Oishi Cafe, Subway, Thai Siam Restaurant, The Burger, Little Caesars Pizza, and KFC.
Are there nearby gas stations close to McDonald's at 1400 Dumas Ave?
Yes, Phillips 66 Gas, United Express, and United gas stations with convenience stores are located nearby for fuel and quick shopping needs.
What automotive services are available near McDonald's at 1400 Dumas Ave?
Nearby automotive service providers include A & G Auto Repair, Perez Auto & Tire Repair, and United Express gas station with automotive offerings.
Are there any places nearby McDonald's in Dumas, TX for financial or money transfer services?
Yes, Western Union and Sun Loan Company are nearby for money transfers and payday loans, and there are also Bank of America ATM locations close by.
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