Service Speed
Many customers reported long wait times for orders, often exceeding 15 minutes, leading to frustration.
Order Accuracy
Numerous reviews mentioned incorrect orders and missing items, indicating a lack of attention to detail.
Staff Attitude
Feedback highlighted inconsistent staff attitudes, with some customers experiencing rudeness while others noted friendly service.
Cleanliness and Maintenance
Several reviews pointed out issues with cleanliness and broken equipment, suggesting a need for better maintenance.
Food Quality
While some customers enjoyed the food, others reported it being cold, poorly prepared, or not meeting expectations.