Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 400 Highway 290 West in Dripping Springs, TX. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas, salads and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.
Numerous reviews highlighted poor customer service, including rude staff and unhelpful responses to complaints.
Order Accuracy
Many customers reported issues with incorrect orders, including missing toppings and wrong items being delivered.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about undercooked or overcooked pizzas and wings.
Timeliness
Customers frequently experienced delays in order delivery and pickup, with some orders being significantly late.
Cleanliness
Multiple reviews pointed out cleanliness issues in the restaurant, including dirty tables and unsanitary conditions.
TW
Tiffany Williams
Oct 26, 2025
1.0
After my delivery order was over an hour late, I called the store. Awful customer service! The girl who answered the phone had a horrible attitude & couldn’t answer any questions about my order…
Just said we can’t guarantee a delivery time, and made lots of excuses. Then I was trying to change from delivery to pick up & she hung up on me. DO BETTER DRIPPING SPRINGS PIZZA HUT!!!
TS
Tod Shelton
Sep 28, 2025
2.0
I was picking up Door Dash order. I could tell the man running the phone a front desk was being overwhelmed by the workload in front of him. I told him it looks like that is hard work but you’re doing well. I could see my order to pickup was a few minutes out. I tried to continue to give grace, but after 20+ minutes, I started asking questions. “It’s the next order out,” and speech of that nature. Finally they hand me the pizza (yes just one pizza(just cheese)) and I dash off to deliver to my now malnourished customer. But, What’s This?! Oh right they gave me the wrong order.
I’m not trying to make a boatload of cash doing Door Dash, but when incompetence at the store takes you to less than $8/hr and makes you look incompetent to the customer, things have got to change. I hope the owner/manager sees this so you can help yourself from an eventual total loss.
MS
Michael Shorey
Sep 16, 2025
1.0
Do not bother with. Called 3 times and was hung up on each time. Cannot get ahold of a manager. Have received pizzas with missing toppings. Worst customer experience in town.
JG
Jackie Grotrian
Aug 31, 2025
5.0
Excellent first experience with this location! Pizza was delivered on time, delivery driver was polite and courteous, and the pizza was great!
JG
JL G.
Aug 26, 2025
5.0
Today, I ordered lunch ahead online - my order was ready when I arrived and the pizza was perfectly cooked.