Wendy's

3.2
166 reviews

About

Fast Food RestaurantWendy's International
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
943 West Ih 2, Donna, TX
78537, United States

Hours

Reviews

3.2
166 reviews
5 stars
71
4 stars
20
3 stars
7
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and management, with many customers expressing frustration over their experiences.

Order Accuracy

A significant number of customers reported issues with incorrect orders, missing items, and overall dissatisfaction with the food received.

Food Quality

Feedback indicated that the food quality was inconsistent, with complaints about cold, old, or poorly prepared items, while some customers did mention good food experiences.

Cleanliness and Atmosphere

Several reviews pointed out cleanliness issues within the restaurant, including dirty dining areas and poor maintenance of facilities.
  • CC
    Cliff
    Jan 4, 2026
    5.0
    This is a new Wendy's in Donna, TX, on the southeast side of the intersection of Interstate 2 (Hwy. 83) and Valverde Road, and next to the Circle K truck stop. The facilities are brand new, are clean, and looks very sleek. There are two lanes for drive through orders, and plenty of parking. The dining room is sleek, modern, minimalist, but colorful. They do not have a children's play place. I did not check to see if they offer WiFi. Order at a kiosk, with the app, or online with a card, or at the counter with cash or card. I ordered at the counter, and the young lady who took my order was friendly and helpful, repeating a couple of options I needed to hear again. The food was made promptly, fresh and hot. It was take-out, a special request from my wife, and she was pleased with what she received. I remember the "Where's the beef?!" commercials from the mid 1980's, and Wendy's has always been a favorite, whether it was their burgers, chili and fries, baked potatoes or breakfast croissants, I've always found something I enjoyed on their menu. Try out this new location. I think you'll like it.
  • VV
    vi
    Nov 30, 2025
    1.0
    honestly I haven't heard one good thing about this location, any local knows this wendys just sucks lol the costumer service is bad, they often get your order wrong, always have attitudes really its not worth the time. 😬
  • YS
    Yuneiri Solorzano
    Nov 16, 2025
    1.0
    pésimo servicio tuvimos la mala experiencia de ir a comprar Frosty para los niños y la cajera cobró y como la máquina no le entregó el recibo nos volvió a pasar la tarjeta para volver a cobrar le dijimos que porque lo estaba asiendo y solo dijo que porque no salió el recibo le dijimos que ya avia procesado el pago y se lo mostramos en la aplicación y decía que no le habló a la manejadora y también con pésima actitud cerró la ventanilla súper grosera si no tienen ganas de trabajar mejor no vayan ( yo también fui cajera y se supone que si las máquinas no te dan recibo tienes la opción de hacer REPRINT una copia) nunca más volvemos a ir para tener una experiencia tan pecima como esta….
  • MT
    Michael Tucker
    Oct 4, 2025
    1.0
    If you want to pay extremely high prices for the worst Wendys experience in the USA, this is probably the place to try. The good thing is that there is rarely a line because everyone local knows how bad it is.
  • RL
    RAD Armory llc
    Sep 20, 2025
    1.0
    New building and crappie management Just bought 2 burger that looked like they had been there since yesterday...fries were cold. Seems they cook everything early and serve. ...I thought it was fresh food...guess not

Frequently Asked Questions About Wendy's

Is 931 W Expressway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the Wendy's at 943 West Ih 2 in Donna, TX?

This Wendy's location is open 24 hours a day, 7 days a week, including the drive-thru service.