Wendy's

3.1
158 reviews

About

Fast Food Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
943 West Ih 2, Donna, TX
78537, United States

Hours

Reviews

3.1
158 reviews
5 stars
65
4 stars
18
3 stars
7
2 stars
11
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unprofessional behavior from staff, with many noting poor customer service experiences.

Food Quality

Numerous reviews highlighted issues with food quality, including cold, old, or improperly prepared items.

Management Issues

Several customers expressed dissatisfaction with management, citing poor training and lack of oversight leading to service and food quality problems.

Cleanliness

The restaurant was often described as dirty, with complaints about the cleanliness of the dining area and facilities.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong food preparations.
  • YS
    Yuneiri Solorzano
    Nov 16, 2025
    1.0
    pésimo servicio tuvimos la mala experiencia de ir a comprar Frosty para los niños y la cajera cobró y como la máquina no le entregó el recibo nos volvió a pasar la tarjeta para volver a cobrar le dijimos que porque lo estaba asiendo y solo dijo que porque no salió el recibo le dijimos que ya avia procesado el pago y se lo mostramos en la aplicación y decía que no le habló a la manejadora y también con pésima actitud cerró la ventanilla súper grosera si no tienen ganas de trabajar mejor no vayan ( yo también fui cajera y se supone que si las máquinas no te dan recibo tienes la opción de hacer REPRINT una copia) nunca más volvemos a ir para tener una experiencia tan pecima como esta….
  • MT
    Michael Tucker
    Oct 4, 2025
    1.0
    If you want to pay extremely high prices for the worst Wendys experience in the USA, this is probably the place to try. The good thing is that there is rarely a line because everyone local knows how bad it is.
  • CB
    cyfsjaiaba Britt
    Sep 24, 2025
    5.0
    Great service and food
  • RL
    RAD Armory llc
    Sep 20, 2025
    1.0
    New building and crappie management Just bought 2 burger that looked like they had been there since yesterday...fries were cold. Seems they cook everything early and serve. ...I thought it was fresh food...guess not
  • JM
    Juan Marez
    Sep 18, 2025
    1.0
    Management Sucks …They always have an attitude problem and there store is always slow and they want to treat you like it’s a Fast Active Fastfood…This Wendy’s is not Highly Recommended….

Frequently Asked Questions About Wendy's

Is 931 W Expressway Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.