Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Many customers praised the friendly and helpful staff, with specific mentions of employees like Darian, Brisa, and Sebastian for their exceptional service.
Order Accuracy
Several reviews highlighted issues with order accuracy, including missing items and incorrect charges, indicating a need for improved communication and training.
Drink Quality
While many customers enjoyed their drinks, there were complaints about burnt espresso and poorly made beverages, suggesting inconsistency in drink preparation.
Atmosphere
The location is frequently described as having a positive vibe, with customers appreciating the friendly interactions and overall enjoyable experience.
AM
Adriana Martinez
5 days ago
5.0
Went shopping at the plaza in Donna and Dutch Bros had a long line and come to find out there was just one girl (Allison)she was holding up like a true champ great attitude and all . Thanks Allison great job!!!
SQ
Sophia Quintanilla
Feb 24, 2026
1.0
Every time I’ve come to this location my drink taste like burnt espresso. I’ve given this location many chances at different times but every time it’s the same problem.
JA
Janissa Anid
Feb 18, 2026
5.0
not my usual dutch but when i went the girl Ximena was super helpful and patient with the order and even chatted with us since there was no cars behind, and the drinks were made to perfection! the amazing service along with good drinks made the rest of the day a whole lot better!
CC
Charlene Castillo
Jan 26, 2026
1.0
Been going since they opened and I have NEVER had any issues with anyone today I go and asked for a strawberry smoothie lemonade that my daughter asked for and Jimena went had ahead and looked at me and said “ how do you want me to make it a lemonade?” with attitude of course and I point to the sign that said smooth strawberry… so ok I said it wrong and told her sorry it’s kinda the same thing just worded differently mind you I wasn’t being ugly or any attitude and she said she just kept saying no it’s different I was like ok that’s fine that is what I meant I turned to my kids to ask them what they wanted and when I was giving her the rest of my Order she just turn around and left I was like WTH so as I’m waiting another girl worker comes out the door and points at me … at this point I’m like ok did I do something so then she goes back inside a min or so Sabastian(manger) come out to try to take my order and I simply asked what happened to the other girl and he just mentioned it was a shift changed but I was like no that’s not true I asked did I do something to offender. Her he just said no it was just a shift change… I told him I would believe him if the other girl wouldn’t of came out and pointed at me like if I did something wrong I explained to him that it was rude of her to do that … I didn’t do anything wrong she was the one that just left me there … fine I didn’t say it correctly but she could of reworded the way she told me nicely like other ppl have … I am so disappointed I know she’s new or at least for the outside as we do go often and always order
CA
Carmen Anaya
Jan 22, 2026
3.0
Great vibes and friendly staff, but the order accuracy is terrible. 3 out of 4 times something is wrong—either we are charged for extras we don't receive, or a whole drink is missing from the ticket. For a place that does person-to-person ordering, the communication is surprisingly poor. Hope they can improve their training on confirming orders before sending them through!
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks can I order at Dutch Bros Coffee?
Dutch Bros offers a variety of drinks including classic espresso drinks like mochas and lattes (available with decaffeinated espresso), Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades. You can also customize your drink with many flavors.
What sugar-free flavor options are available?
Sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, seasonal peppermint, coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer any promotions or ways to earn rewards?
Yes, by downloading the Dutch Bros app, you can earn points for purchases, receive a free drink on your birthday, and collect app-exclusive stickers.
What are the business hours for the Dutch Bros Coffee location at 709 N FM 493, Donna, TX?
This Dutch Bros location is open from 5:00 AM to 10:00 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:00 PM on Friday and Saturday.
Does this Dutch Bros Coffee location accept mobile payments?
Yes, they accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal.
Can I place an order ahead or have drinks delivered from this Dutch Bros?
You can use the Order Ahead option through the Dutch Bros app or website for quick pickup. However, Dutch Bros does not offer delivery services directly.
Are there any family-friendly options at Dutch Bros Coffee?
Yes, Dutch Bros offers kid-friendly drinks like Not-so-Hots®, Sparkling Sodas, Dutch Shakes, and Smoothies, and welcomes children and families.
What nearby places can I visit when I come to Dutch Bros Coffee at 709 N FM 493?
Nearby you can visit Quick Quack Car Wash for a car clean-up, Rack Room Shoes for footwear shopping, and Walmart Pharmacy for health and wellness needs.
Is there a gas station close to Dutch Bros Coffee where I can fuel up?
Yes, there are several nearby convenience stores and gas stations including Circle K, Corner Store, and Murphy USA where you can fuel your vehicle and grab snacks.
What food options are near Dutch Bros Coffee if I want to grab a bite before or after my coffee?
You can find fast food options like Panda Express, Wingstop, Jack in the Box, and Taco Bell close to Dutch Bros Coffee for a quick meal.
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