Mixed reviews on customer service; some praised friendly staff while others reported rudeness and poor handling of complaints.
Food Quality
Inconsistent food quality; while some enjoyed the burgers and ice cream, others received burnt meals or incorrect orders.
Speed of Service
Service speed varied; some customers experienced fast service, while others noted long wait times and delays in order fulfillment.
Cleanliness
Concerns about cleanliness in the dining area and restrooms were mentioned, with some customers reporting dirty tables.
Overall Experience
Overall, experiences were mixed, with some customers expressing satisfaction and others vowing not to return due to various issues.
JT
Juan Jose Torres
6 days ago
4.0
Un lugar muy limpio con excelente atención, comida rápida, música ambiental y suficiente estacionamiento
KA
Korina Arreguin
Oct 17, 2025
1.0
Rude customer service during night shift
MO
mary ortiz
Oct 12, 2025
1.0
We ordered the chicken strip basket combo and the both meals were burned to a crisp, didnt complain and wished i took a pic but ate it with difficulty. It will be the last time i stay quiet, doesnt seem fair that i have to eat my order when im not 100% satisfy. I hate being those customers but them again they have a point to argue since the meal now a days goes around $15 with a drink. My sisters and daughters meal was good since there chicken strips were spicy and buffalo. Please do better dairy queen. I gave a 2 star on service because the cashier didnt know how to key in coupon from app and charged my mom full when we wanted to do half and half.
JP
juan pintor
Aug 29, 2025
1.0
too much playing around i understand they youngster but there getting paid for it worst burger 🍔 this is my first time in DQ experience
Is Dairy Queen accessible for people with disabilities?
Yes, the location has wheelchair accessible entrances and parking, as well as high chairs for children.
Does Dairy Queen in Donna have outdoor seating?
Yes, there is outdoor seating available at this Dairy Queen location.
What types of food and drinks does Dairy Queen serve?
Dairy Queen serves fast food, ice cream, coffee, desserts, and has a children's menu.
Which nearby fast food restaurants can I visit along with Dairy Queen?
Nearby fast food options include McDonald's, Whataburger, and Subway, all within close proximity to Dairy Queen.
Are there any convenience stores or gas stations near Dairy Queen?
Yes, nearby convenience stores and gas stations include Stripes and 7-Eleven, which can be convenient for quick stops before or after your Dairy Queen visit.
What entertainment or activity venues are nearby Dairy Queen in Donna?
Nearby entertainment includes Moore’s Greater Shows Carnival and the Timeless Memories Waterfall Gardens, Event Center LLC for events and activities after your meal.