Arby's

4.3
881 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
545 West Hutto Road, Donna, TX
78537, United States

Hours

Reviews

4.3
881 reviews
5 stars
563
4 stars
172
3 stars
65
2 stars
25
1 star
56

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences varied, with some praising staff for being friendly and efficient, while others reported rudeness and inattentiveness.

Food Quality

Food quality received mixed reviews; some customers enjoyed their meals, while others complained about cold, stale, or poorly prepared items.

Cleanliness

The cleanliness of the establishment was noted positively by some, but there were also reports of unsanitary conditions and unclean tables.

Order Accuracy

There were multiple complaints regarding incorrect orders and missing items, indicating a need for improvement in order accuracy.
  • MT
    Mark Teschler
    Dec 7, 2025
    3.0
    Staff were preoccupied! Food was okay.
  • JS
    Jose Sanchez
    Dec 3, 2025
    1.0
    Didn't get to eat anything! Went in with my Arby's app to redeem a reward, only to be told they do not honor it because they are part of Love's. I asked: This IS Arby's, right? She said yes but, they are a part of Love's. I walked away. Her and her coworker just laughed at me.
  • DG
    David Guerra
    Oct 29, 2025
    1.0
    Arby's is disgusting, so is the food atmosphere is great.Service is good, but the food is there no go.I don't why I listen to people say this place is good, but the food and all Arby's is nasty
  • RC
    Ronald Callies
    Sep 26, 2025
    5.0
    Great service and good food.
  • ME
    Michelle Ennis
    Sep 8, 2025
    1.0
    I ordered a ranch chicken wrap and it was gross. Chicken looks like it was old and dried out. Worst chicken wrap I have ever tasted. The employees meal behind the counter looked fresh and better than mine. Cheese sticks were cold. Absolutely Gross!!!