Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly from management, leading to a negative dining experience.
Food Quality
Food quality was inconsistent, with many complaints about cold or improperly prepared items, although some customers enjoyed specific menu items.
Wait Times
Customers frequently noted long wait times for both drive-thru and in-stall service, often exceeding reasonable expectations.
Order Accuracy
There were multiple instances of incorrect orders being served, contributing to customer dissatisfaction.
Positive Highlights
Despite the issues, some customers praised specific drinks and menu items, indicating that there are still enjoyable aspects of the dining experience.