Pizza Hut

Reviews

• RR

  Raul Rios

  Jan 1, 2026
  1.0
  Placed my order on line and when I got there it still wasn't ready. I understand that it may take a little longer on some days but 30 minutes later and still didn't get what I ordered!! Missing my cinnamon sticks cause they were out of them but still charged me for them. Bull crap service!! No refund or credit. Ridiculous
• KA

  karsyn anderson

  Dec 23, 2025
  1.0
  I placed my order and arrived exactly 20 minutes later expecting it to be ready. Instead, I was given the wrong pizza. When I brought it back inside, I was told that my actual pizza had "only been in the oven for 3 minutes," meaning I still had to wait longer. Now I'm sitting in the parking lot waiting on my food with a crying baby, when I should already be home. Mistakes happen, but the lack of organization and the added wait made this a really frustrating experience. Edit: When I came back inside, I wasn't greeted at all. I waited patiently while the girl working answered the phone and continued to ignore me. After waiting a little bit longer, I asked how much longer it would be. The guy answered, but the girl rolled her eyes at me. I waited over 30 minutes total, didn't receive an apology, and no one seemed to care. Pizza Hut will never see another dollar of mine.
• HL

  Hayden Lindsay

  Oct 24, 2025
  5.0
  Best place ever
• RB

  Rhonda Brooks

  Oct 2, 2025
  1.0
  I ordered a pizza and paid for it online through the mobile website for the diboll store. When we got there to pick it up they said there had been no online order I have proof that it was ordered and I have the receipt showing that it was placed at their store. So I'm just out $23
• MF

  Melanie Flowers

  Sep 3, 2025
  1.0
  This place lost the soul it used to have, all the managers that I knew before aren't here any more and it shows. This place has gone down hill is so many ways. Why did you get rid of those people they made this place great. Seems like the ones who work here now don't even care about the store or the pizza. Some guy was outside in tattoos just smoking all the time. While I waited to even get my order started. Even tho it was fresh out the oven it was undercooked andy bread sticks were hard. The quality of the food was horrible and the workers didn't even seem like they wanted to be there. No one even smiled. I didn't feel welcome and my food wasn't even well made. Just hard or undercooked. Horrible. The manager lady that was there just doesn't seem to even wanna deal with me. This place has really lost its touch. . Don't even get me started on the bathrooms. They stink horribly. Don't come here. Its not even worth a bathroom break.

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