McDonald's

3.7
1154 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1009 East Hondo Street, Devine, TX
78016, United States

Hours

Reviews

3.7
1,154 reviews
5 stars
466
4 stars
260
3 stars
167
2 stars
89
1 star
172

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, with frequent complaints about poor service and lack of acknowledgment.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

While some customers enjoyed fresh and hot food, many others received cold or improperly prepared items, leading to disappointment.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty restrooms and unclean dining areas.

Management Issues

Customers expressed concerns about poor management and lack of training for staff, contributing to overall dissatisfaction.
  • KL
    Keith Lindsey
    Oct 24, 2025
    5.0
    Breakfast
  • DM
    Debby M
    Oct 18, 2025
    1.0
    Order not ketchup, mustard only and get ketchup only, no mustard. Pretty par for the course with this location. Don't even bother going over to contact mcdonalds as they don't do anything or care anyway.
  • WV
    Wally V
    Oct 12, 2025
    1.0
    Drive thru service is horrible and rude.
  • SM
    Saul Martinez
    Oct 9, 2025
    4.0
    A little on the crowded side on the drive thru but delicious and hot biscuits and fast service
  • WA
    WarEagle Angie
    Sep 23, 2025
    2.0
    I've been to this McDonald's quite a few times because of the convenience from where we travel from. The manager and workers is not that welcoming. The manager with the very long hair flips up her nose at us customers, and does not at all give a welcome to the customers. It takes a very long time to be waited on and to get our order inside. Also, my husband told me there was a guy that was using the urinal in the men's bathroom and didn't wash his hands, and then went to use the screen to take his own order, and we don't feel comfortable about using the screens there because the screens and place needs to be more sanitized. I think if the workers at McDonald's and other fast food places get paid a pretty decent pay nowadays for working at fast food places, they should do a much better job performance, and not act like they're in High School hanging out in the hallways. I couldn't even get my special flavored coffee because the workers didn't even acknowledge me being up front to take my order and even welcome me there. So, Main Headquarters of McDonald's do something about this and get better workers that care more about the customers because the workers get better pay than they ever had, and the food and drinks are much more expensive because of the workers pay!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Devine, TX?

McDonald's in Devine, TX is open 24 hours a day, 7 days a week.

Does this McDonald's location offer drive-through service?

Yes, the McDonald's at 1009 East Hondo Street has a drive-through that operates 24/7.