When you're in the mood for bold flavors and customizable wings, look no further than Wingstop DeSoto Pleasant Run. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Mixed reviews on customer service; some praised staff while others reported rudeness and neglect.
Food Quality
Inconsistent food quality; issues with undercooked chicken, cold fries, and incorrect orders were frequently mentioned.
Wait Times
Long wait times for food were a common complaint, with many customers experiencing delays even with online orders.
Cleanliness
Concerns about cleanliness and unsanitary conditions in the restaurant were noted by several customers.
Overall Experience
Many customers expressed disappointment with their experiences, indicating a decline in service and food quality.
SS
Shaun
Dec 28, 2025
1.0
Worst location in the area, every time I call they put me on hold, last time I was on hold for 30 minutes!!! I walked in to the restaurant, they were not busy, and just standing around. This time they just disconnected after a few minutes. Avoid the headache and go to one of the many other locations in the area
AP
Ashley Parker
Dec 23, 2025
5.0
Always great customer service 👍
MH
Marquita Holmes
Dec 3, 2025
3.0
Sever was rude, standard Wingstop food, order incorrect and I sent my husband when he said they were supposed to be all flats the server said “THAT’S what she ORDERED” and walked off but we didn’t have all flats. He was tired, it was late and he wasn’t in the mood to go back and forth. It’ll be another 2 years before we order here again. She reminded us of why we stopped going there.
ZZ
Zechari
Nov 25, 2025
1.0
Feel real weirded out today after walking in to order with my daughter. The entire store laid eyes on me and after i didn’t entertain them they proceeded to talk about me assuming i was homosexual and sending the homosexual male to the front as i ordered to see if I would give him attention. After making it home i opened my order to see they mixed the two flavors together. Louisiana run and Hawaiian 🤦🏽♂️
CB
Christina Brannon
Nov 13, 2025
5.0
Kyndal had great customer service experience and personality. She was warm and friendly. She made sure my food came out in a timely manner and checked on me while I was waiting.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours for Wingstop DeSoto Pleasant Run?
Wingstop DeSoto Pleasant Run is open from 10:30 AM to 12:00 AM Sunday through Thursday, and from 10:30 AM to 1:00 AM on Friday and Saturday.
Does Wingstop DeSoto Pleasant Run offer delivery and takeout services?
Yes, Wingstop offers in-store pickup, delivery including same-day and no-contact options, and takeout services.
What payment methods are accepted at Wingstop DeSoto Pleasant Run?
Wingstop accepts American Express, Discover, MasterCard, and Visa credit cards.
Where is Wingstop DeSoto Pleasant Run located?
Wingstop is located at 209 East Pleasant Run Rd, Desoto, TX 75115, USA.
Can I order Wingstop DeSoto Pleasant Run wings online?
Yes, you can order online for carryout and delivery through their website or mobile apps available on iOS and Android.
Are drive-through services available at Wingstop DeSoto Pleasant Run?
No, drive-through services are not available at this Wingstop location.
What kinds of wings and flavors does Wingstop DeSoto Pleasant Run offer?
Wingstop offers classic, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What nearby restaurants can I visit around Wingstop DeSoto Pleasant Run?
Nearby restaurants include Top 5 BBQ for barbecue, Tuscany Italian Bistro for Italian cuisine, Zona Caliente Sports Bar for bar and grill fare, Whataburger for burgers, and Papa Murphy's Take 'N' Bake Pizza.
What nearby services can I access around Wingstop DeSoto Pleasant Run?
Nearby services include Integrity Hair Salon of Desoto for hair care, Truist bank, Smoke Mart Smoke Shop, and ALPA Insurance agency.
Are there recreational or cultural spots near Wingstop DeSoto Pleasant Run?
Yes, you can visit the DeSoto Civic Center and its Bluebonnet Room for community events, DeSoto Public Library, and entertainment venues like Corner Theatre nearby.