Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported extremely slow service, especially in the drive-thru, with long wait times and orders taking too long to be fulfilled.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, leading to customer frustration.
Food Quality
Feedback on food quality was mixed; while some customers praised the freshness and taste, others complained about cold or poorly prepared food.
Customer Service
Customer service experiences varied widely, with some staff being described as friendly and attentive, while others were noted for rudeness and lack of professionalism.
Cleanliness and Safety
Several reviews raised concerns about cleanliness and food safety, including unsanitary conditions and improper food handling.
TS
Terrance Smith
Oct 12, 2025
1.0
Drive thru is extremely slow. Inside there are at least ten employees working. I stood at the counter for at least ten minutes. Everybody looked and never even addressed me. The manager was right there. Never said “be with you in a minute or nothing” I’d go somewhere else instead of spending my money here
LE
lakevia edwards
Oct 12, 2025
5.0
Stopped by on an early Sunday morning and there was only one car in front of us. Very quick and efficient from the time it took us to order to receiving our food in hand. Didn’t see her name, but a middle-aged to older black woman that may have been working by herself. We saw her drop our fries fresh! Best tasting Whataburger I’ve had in years. That particular worker was on it and deserves all the praise.
VG
Vicente Gonzalez
Sep 29, 2025
1.0
I was so thirsty and went through drive thru asked for just a large unsweetened tea extra extra ice . They took so so very long. They gave me my drink and i left and once left pulled over and drank lots of my drink . I noticed was very very sweet .also opened cup cuz thought the marks where from outside like dirt or something and as i saw was through the inside. 😔was in horror seeing what i saw and what i drank out of thirst so fast . I started getting sick from my stomach and blood pressure. Prayed about the drink and gave all to the Lord whom knows what was done to my drink . Never had gotten a drink so bad in a restaurant or fast food place. Always check people please and pray about your foods and drinks giving all to the Lord. There is so much happening pray . They need to truly wash well its dangerous giving this dirty drinks to anyone. Filters and all needs to really be kept updated and deep cleaned .
CJ
Cymphony Jaxon
Sep 22, 2025
1.0
coldest fries, longest wait time ever (1hr in drive thru) , forgotten items and horrible service. just gone ahead and shut it down please
MS
Michael Fennell Jr (Shane)
Sep 21, 2025
5.0
Awesome customer experience from Madison, she was awesome and so was the food. Thank you and I pray you and the Whataburger family have a very blessed Sunday
What are the operating hours of Whataburger in Desoto, TX?
Whataburger in Desoto, TX is open 24 hours every day of the week.
Does this Whataburger location offer curbside pickup and delivery services?
Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Desoto, TX?
It is located at 961 W Belt Line Rd, Desoto, TX 75115, United States.
Can I order Whataburger's menu online for this location?
Yes, you can order your favorite items from Whataburger's menu online at https://whataburger.com/menu?unitNum=945.
What type of food does Whataburger serve at this location?
Whataburger serves fast food including burgers, chicken, breakfast items, salads, and desserts, all made to order with 100% pure beef on a toasted five-inch bun.
Does this Whataburger have facilities for families and accessibility features?
Yes, it welcomes children, has a children's menu, high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
Are dogs allowed at Whataburger in Desoto?
Dogs are allowed outside but not inside the Whataburger restaurant.
What nearby restaurants are close to Whataburger in Desoto where I can dine before or after?
Nearby restaurants include Taco Bell, Chicken Express, Beef-A-Roo, and Waffle House where you can enjoy a variety of options before or after visiting Whataburger.
Are there any nearby convenience stores or gas stations if I need fuel or quick shopping?
Yes, Murphy USA is nearby for gas and convenience store needs, making it easy to fuel up and grab essentials around your visit to Whataburger.
What local services or attractions can I visit near Whataburger in Desoto?
Near Whataburger, you can visit amenities like Bank of America for financial services, North Elerson Road Park for outdoor activities, and Sweetsie Bakery and Cafe for a coffee or snack.