Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.
Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Food Quality
There were numerous complaints about food being served cold or stale, with some customers expressing dissatisfaction with the overall quality.
Customer Service
Customer service was noted as inconsistent, with some staff being friendly and helpful while others were described as rude or unprofessional.
KM
Kayla Miller
Jan 5, 2026
5.0
Chantelle deserves to be in corporate. She has been such a wonderful beacon of light everytime I come to whataburger exemplifying wonderful customer service and kindness. Thank you so much beautiful! You deserve all the kindness and money in the world! Your smile truly lights up the room and whataburger is lucky to have you!
FH
Freeman Arkansas Hub
Jan 1, 2026
5.0
It's Whataburger taste Great.The staff was nice courteous, good customer service,clean restaurant.
JT
Janice Taylor
Dec 23, 2025
1.0
Just left there tonight. I had to pull my car around to wait for the food and everything was still cold. I won't be back.
TS
Terrance Smith
Oct 12, 2025
1.0
Drive thru is extremely slow. Inside there are at least ten employees working. I stood at the counter for at least ten minutes. Everybody looked and never even addressed me. The manager was right there. Never said “be with you in a minute or nothing” I’d go somewhere else instead of spending my money here
LE
lakevia edwards
Oct 12, 2025
5.0
Stopped by on an early Sunday morning and there was only one car in front of us. Very quick and efficient from the time it took us to order to receiving our food in hand. Didn’t see her name, but a middle-aged to older black woman that may have been working by herself. We saw her drop our fries fresh! Best tasting Whataburger I’ve had in years. That particular worker was on it and deserves all the praise.
What are the operating hours of Whataburger in Desoto, TX?
Whataburger in Desoto, TX is open 24 hours every day of the week.
Does this Whataburger location offer curbside pickup and delivery services?
Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.
Where is Whataburger located in Desoto, TX?
It is located at 961 W Belt Line Rd, Desoto, TX 75115, United States.
Can I order Whataburger's menu online for this location?
Yes, you can order your favorite items from Whataburger's menu online at https://whataburger.com/menu?unitNum=945.
What type of food does Whataburger serve at this location?
Whataburger serves fast food including burgers, chicken, breakfast items, salads, and desserts, all made to order with 100% pure beef on a toasted five-inch bun.
Does this Whataburger have facilities for families and accessibility features?
Yes, it welcomes children, has a children's menu, high chairs, wheelchair accessible entrance, seating, parking, and restrooms.
Are dogs allowed at Whataburger in Desoto?
Dogs are allowed outside but not inside the Whataburger restaurant.
What nearby restaurants are close to Whataburger in Desoto where I can dine before or after?
Nearby restaurants include Taco Bell, Chicken Express, Beef-A-Roo, and Waffle House where you can enjoy a variety of options before or after visiting Whataburger.
Are there any nearby convenience stores or gas stations if I need fuel or quick shopping?
Yes, Murphy USA is nearby for gas and convenience store needs, making it easy to fuel up and grab essentials around your visit to Whataburger.
What local services or attractions can I visit near Whataburger in Desoto?
Near Whataburger, you can visit amenities like Bank of America for financial services, North Elerson Road Park for outdoor activities, and Sweetsie Bakery and Cafe for a coffee or snack.