Whataburger

3.5
1302 reviews
Whataburger Pole Sign

About

Fast Food RestaurantBurger JointChicken RestaurantBreakfast RestaurantTake Out RestaurantAmerican Restaurant
Since 1950, Whataburger has proudly served a bigger, better burger. It all started when a young entrepreneur named Harmon Dobson had a bold idea: to serve a burger so big that it took two hands to hold, and so good that after a single bite customers couldn't help but exclaim, “What a burger!” He named his humble burger stand in Corpus Christi, Texas, “Whataburger.” Over six decades later, we're still family owned and operated. Each and every Whataburger® is still made to order. We still use 100% pure beef and serve it on a big, toasted five-inch bun. And now, as we proudly serve burgers, chicken, salads and breakfast at more than 800 Whataburger locations across the country, that first burger stand is still close to our hearts.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Whataburger
961 W BELT LINE RD, DESOTO, TX
75115, United States

Hours

Reviews

3.5
1,302 reviews
5 stars
499
4 stars
285
3 stars
151
2 stars
98
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times often exceeding 20 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

There were numerous complaints about food being served cold or stale, with some customers expressing dissatisfaction with the overall quality.

Customer Service

Customer service was noted as inconsistent, with some staff being friendly and helpful while others were described as rude or unprofessional.
  • KM
    Kayla Miller
    Jan 5, 2026
    5.0
    Chantelle deserves to be in corporate. She has been such a wonderful beacon of light everytime I come to whataburger exemplifying wonderful customer service and kindness. Thank you so much beautiful! You deserve all the kindness and money in the world! Your smile truly lights up the room and whataburger is lucky to have you!
  • FH
    Freeman Arkansas Hub
    Jan 1, 2026
    5.0
    It's Whataburger taste Great.The staff was nice courteous, good customer service,clean restaurant.
  • JT
    Janice Taylor
    Dec 23, 2025
    1.0
    Just left there tonight. I had to pull my car around to wait for the food and everything was still cold. I won't be back.
  • TS
    Terrance Smith
    Oct 12, 2025
    1.0
    Drive thru is extremely slow. Inside there are at least ten employees working. I stood at the counter for at least ten minutes. Everybody looked and never even addressed me. The manager was right there. Never said “be with you in a minute or nothing” I’d go somewhere else instead of spending my money here
  • LE
    lakevia edwards
    Oct 12, 2025
    5.0
    Stopped by on an early Sunday morning and there was only one car in front of us. Very quick and efficient from the time it took us to order to receiving our food in hand. Didn’t see her name, but a middle-aged to older black woman that may have been working by herself. We saw her drop our fries fresh! Best tasting Whataburger I’ve had in years. That particular worker was on it and deserves all the praise.

Frequently Asked Questions About Whataburger

What are the operating hours of Whataburger in Desoto, TX?

Whataburger in Desoto, TX is open 24 hours every day of the week.

Does this Whataburger location offer curbside pickup and delivery services?

Yes, this Whataburger offers both curbside pickup and delivery services for customer convenience.