Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,468 reviews
5 stars
468
4 stars
288
3 stars
260
2 stars
122
1 star
330
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, old, or improperly prepared food, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.
Management Problems
Several customers expressed frustration with management, citing unprofessional behavior and lack of effective leadership.
Staff Attitude
Feedback indicated that some staff members were unapproachable and dismissive, negatively impacting the customer experience.
Cleanliness Concerns
There were complaints about the cleanliness of the restaurant, with some customers noting unsanitary conditions.
- SWShunda WilliamsOct 20, 20251.0Food not done
- CACierra AndrewsOct 10, 20254.0The manager Stacy was very kind! Someone in the drive through ordered a bunch of baked potatoes so when I ordered mine I had to wait 10 minutes but she communicated clearly and kindly and made sure everything came out fresh and made for certain the order was correct and even offered a cookie for the wait. She was polite and spoke with staff and it seems like their team works well together because she said hey guys let me know as soon as that potato is ready! I’m glad she was there today!
- TFTeannah FowlerOct 5, 20251.0Placed a mobile order through the app but once I got to the restaurant I was told their system wasn’t working for them to make my order ahead of time so I sat and waited for them to finish. Once I received my order I notice I was missing an item. I tried to go back into the restaurant to get the item and The manager Sandra basically called me a liar. stating she put the item in the bag but I must’ve took it out and that she wasn’t replacing it. SANDRA clearly dosent like her job being a manager at Wendy’s and needs someone to replace her. She sucks really bad. Shoutout to the guy that gave me her name. I will no longer spend my money here again.
- MOMeshelle OsbornSep 26, 20251.0I came in on yesterday with my granddaughter I needed to use the restroom before we ordered anything I waited patiently unfortunately I had an accident the manager told me to wait but she then said she didn't have a key I waited for a while very hurt!! We never ordered!!doors were looked and I had to leave because I was using it on myself,I know you were busy but to have me wait,then tell me you don't have a key was humiliating!! Both supervisors were available! I'm still coping with the discomfort and not being able to order my grandbaby anything until I relieved myself!! I will never come back again!!
- CVCASSANDRA VERCHERSep 19, 20251.0When did y'all starting selling ice cold chilli?
Frequently Asked Questions About Wendy's
Is De Sota Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Desoto, TX?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Desoto, TX into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (972) 639-5132.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does De Sota Wendy’s serve breakfast?
Yes, this Wendy’s location in Desoto, TX serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the main hours of operation for Wendy's in Desoto, TX?
Wendy's in Desoto is open Monday to Thursday from 6:00 AM to 1:00 AM, Friday and Saturday till 2:00 AM, and Sunday from 8:00 AM to 1:00 AM.
Does this Wendy's location offer drive-thru service?
Yes, the Desoto Wendy's offers drive-thru service with similar hours as the regular operation times, from 6:00 AM to 1:00 AM on weekdays and extended hours till 2:00 AM on weekends.
Can I order delivery or takeout from Wendy's in Desoto?
Yes, delivery and takeout options are available. You can order through the Wendy's app or website, and delivery availability depends on your location.
Does Wendy's in Desoto serve breakfast?
Yes, this location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's in Desoto accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
How can I provide feedback or contact the Wendy's in Desoto?
You can contact customer care via their contact page or live chat, call the main phone at (972) 639-5132, or fill out their Customer Satisfaction Survey with your receipt details.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are accessible on Wendy's menu website, mobile app, and displayed in-restaurant.
What nearby coffee shops can I visit when coming to Wendy's in Desoto?
There are Starbucks locations nearby where you can grab a coffee before or after your meal at Wendy's.
Are there other fast-food restaurants near Wendy's in Desoto?
Yes, nearby fast-food options include McDonald's, Long John Silver's, and Pollo Tropical, offering variety if you're looking for alternative dining.
What other services can I find near Wendy's in Desoto?
Nearby services include beauty salons like Boutique DeShon and Grand Nail Bar, a T-Mobile store for mobile needs, and a Chevron gas station for fueling up your car.