Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Desoto Subway® Restaurant at 917 N Hampton Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.0
253 reviews
5 stars
151
4 stars
40
3 stars
17
2 stars
8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Overall, customers praised the friendly and attentive service, with many highlighting specific employees for their exceptional customer care.
Cleanliness
The restaurant is frequently noted for being clean and well-maintained, contributing positively to the dining experience.
Food Quality
While many customers enjoyed the fresh ingredients and tasty sandwiches, there were complaints about stale bread and inconsistent food quality.
Staffing Issues
Several reviews pointed out issues with staffing levels, particularly during busy times, leading to slower service and overwhelmed employees.
Customer Experience
Some customers reported negative experiences due to rude staff or poor handling of orders, indicating a need for improved customer service training.
- CBCarla BerryNov 16, 20251.0Absolutely terrible. I just left this location and the cashier was on the phone and counting money. So I patiently waited because no one was there with her. Then 2 customers walked in for pick up. She never acknowledged me standing there then asked for the name of the pick up. She rudely turns to me and says I have 2 orders ahead of you, you can wait or leave. I asked her to repeat what she just said to me, and she did just that. I said you are so rude I would have waited, this nasty customer service representative said Well it's just me. I said, Trust me I will report you. One of the customers who was picking up her order said to the cashier "That's not how you talk to people" I walked out and drove over to Louisiana Seafood where the service was respectful. If I could have given a zero ratings, I would have.
- JGJacqueline GuerinNov 11, 20255.0This place always has great service and Alma always makes sure to listen to the customers to make sure everyone leaves happy
- CGCesar GandaraNov 6, 20251.0I came to this subway around 8pm after a very long day and what a horrible experience I had. The lady and gentleman attending the store were very unpleasant, short, no greeting, no smile just a very rude and poor attitude. I will never comeback to this store again!
- YTyrn tNov 4, 20255.0The food and atmosphere is aesthetically pleasing and the workers are always assisting as MUCH as they can, if I can give a 10 star I would. Good work guys!
- MDMarquise DavisOct 19, 20255.0I came to this Subway today 10/18/2025 I entered the store at 10:50 just before close. The lady who was working this evening was very nice she was closing the store alone. She had 2 other customers but still greeted me as I waited for her to finish up with them. She was very polite and the restaurant was very clean and organized beautifully. I apologized for being so late coming but I had just got off of work and needed something to eat. She told me she was happy to be open for customers like myself who work late she made my sandwich with love. She provided me excellent customer service something that is very hard to find these days and even asked how my day was at work. As I was leaving she said I’m going to wait just a little longer just in case another customer needs something to eat. This is what me need more of in the world. Thank you so much for this lady and I hope this message makes its way back to her.
Frequently Asked Questions About Subway
What types of meals does Subway Pleasant Run Village serve?
Subway Pleasant Run Village serves breakfast, lunch, and dinner with options including Footlongs, 6” sandwiches, wraps, and salads made with fresh-baked bread and fresh-cut veggies.
What are the operating hours for Subway at Pleasant Run Village S/C?
This Subway location is open Monday through Saturday from 9:00 AM to 11:00 PM, and on Sunday from 9:00 AM to 10:00 PM.
Does Subway Pleasant Run Village offer delivery services?
Yes, Subway Pleasant Run Village offers delivery services for their menu items.
Is there an option to dine in at Subway on N Hampton Rd in Desoto?
Yes, this Subway restaurant serves dine-in customers in addition to takeout and delivery options.
How can I place an order from Subway Pleasant Run Village?
You can order quickly and easily online or through the Subway app via their menu page: https://subway.com/en-us/restaurant/4493-0/menu
Does Subway Pleasant Run Village offer catering services?
Yes, catering services are available to help with your event needs at this Subway location.
Where is Subway located within Desoto?
Subway is located at 917 N Hampton Rd #235 inside the Pleasant Run Village Shopping Center in Desoto, TX 75115.
What nearby places can I visit near Subway Pleasant Run Village?
Near Subway at Pleasant Run Village Shopping Center, you can visit All Star Barber Shop for grooming or Liberty Tax for financial services.
Are there any nearby businesses where I can get mobile phone or computer repairs?
Yes, iRepair Phone Computer Gadgets is nearby and offers mobile phone and computer repair services close to Subway Pleasant Run Village.
What entertainment options are near Subway Pleasant Run Village for families or parties?
Mobile Gameverse, a party supply store, is nearby and can be a great option for family parties or events in the area.