Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Reviews
3.0
613 reviews
5 stars
163
4 stars
119
3 stars
80
2 stars
45
1 star
206
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including long wait times, incorrect orders, and unhelpful staff.
Cleanliness
The restaurant's cleanliness was a major concern, with multiple reviews mentioning dirty interiors and unsanitary conditions.
Food Quality
Many customers expressed disappointment with the food quality, citing cold items, incorrect orders, and stale ingredients.
Management Issues
Reviews indicated a lack of effective management, with staff appearing untrained and unmotivated, leading to a chaotic environment.
Customer Experience
Overall customer experiences were negative, with many stating they would not return due to the combination of poor service, food quality, and cleanliness.
- CPCoy LeBron PoitierNov 16, 20255.0This was our second visit to the Dairy Queen off Hampton in DeSoto, and it was another wonderful family experience. The service really stood out. The two young men working were so polite and very friendly. As a nice touch of service, they even brought my banana split right to our table. I got my absolute favorite dessert: a banana split loaded with hot chocolate fudge and strawberries, and it was perfect. The whole family was happy—my granddaughter loved her Oreo cookies Blizzard, and my wife enjoyed her hot fudge sundae. We also learned they have a discount on sundaes on Sundays! Great service and great treats. We will definitely be back.
- DDDavidNov 10, 20255.0Nice customer service
- CWCathy Willis-GrenzNov 6, 20254.0My husband and I always go to DQ. DQ is a must have no matter what. ❤️
- STSha TayNov 5, 20251.0Dairy Queen off Hampton desoto is the worst. Yall are known for your ice cream and your MACHINE is down unacceptable then your customer service is horrible. Lady say order when your ready...I place my order then lady say one moment please... smh... This place need to shut down yall never have nothing
- RBRICHARD BrownOct 5, 20251.0Terrible , service is slow there dont be a kine and it still take 30 mins
Frequently Asked Questions About Dairy Queen
What is the address of Dairy Queen in Desoto, TX?
The Dairy Queen is located at 625 N Hampton Rd, Desoto, TX 75115, United States.
What types of food does Dairy Queen in Desoto offer?
Dairy Queen in Desoto is a fast food restaurant and ice cream shop, offering a variety of fast food items and ice cream treats.
How can I place an order for pickup at Dairy Queen Desoto?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14022/.
Is there a way to get exclusive deals for Dairy Queen in Texas?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What is the phone number to contact Dairy Queen in Desoto, TX?
You can reach Dairy Queen in Desoto by phone at +1 972-217-3378.
Where can I find more information about Dairy Queen Desoto online?
More information is available on their website at https://www.dairyqueen.com/en-us/locations/tx/desoto/625-n-hampton-rd/14022/.
What other food options are nearby Dairy Queen at 625 N Hampton Rd?
Nearby food options include Edylicious Tea Room for tea and sandwiches, Jessie’s BBQ for barbecue, Menu Six Fusion diner, Mason’s Chicken & Seafood Grill, and The Healthy Spot for smoothies.
Are there any beauty or salon services close to Dairy Queen in Desoto?
Yes, nearby salons include Nails 2000, Velma’s Unisex, Lavish Nails & Faces, Givana Beauty Salon, and Lady’s Lounge offering nail, beauty, and barber services.
Can customers visiting Dairy Queen also access fitness or wellness services nearby?
Absolutely, Extreme Fitness Studio for gym and martial arts, along with several dental clinics like POA Happy Teeth Today, DeSoto Happy Teeth Today, and Professional Orthodontic Associates are close by.
What nearby venues and entertainment options could I visit around Dairy Queen?
Nearby entertainment options include Character Clubhouse and Jeannettra Painting Fun Art Studio for events and concerts, as well as Parties With Charm offering party and event planning services.