Business Details
About
Fast Food RestaurantIce Cream Shop
Location
Reviews
3.0
620 reviews
5 stars
165
4 stars
119
3 stars
81
2 stars
46
1 star
209
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported extremely slow service, long wait times, and incorrect orders, leading to frustration and disappointment.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsatisfactory taste.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of sticky floors, unpleasant odors, and overall unkempt conditions.
Customer Service
Customer service was often described as rude or dismissive, with staff appearing uninterested in assisting customers.
Management Concerns
Several reviews pointed to poor management and staffing issues, suggesting a lack of adult supervision and training for employees.
- LLLisa1 day ago1.0Waited 20 minutes in the drive thru no other customers was there at all. I ordered the 3 tacos combo, the food looked absolutely disgusting, and after waiting that long for my order I was very dissatisfied. I didn't even bother to ask for my money back, I drove off. Didn't eat the food, just throwed it away. Will never go back again.
- RMRobert M6 days ago2.0There was two cars infront of me at the drive thru. No exaggeration it took me 20 min to get 2 strawberry shakes and a blizzard. Also the blizzard was not blizzard tested just a top on it and not even identified. People behind me in line left. This was the first time at this DQ and it might just have been a bad day. But I will not come bk here.
- LPLawanda PearsonJan 3, 20265.0😊😊😊😊
- ATAraceli TorresDec 2, 20251.0My husband went through the drive through and places order.And when he came home and checked the order was wrong.And it's too cold to go outside. Tried to call the number but it doesn't even work... This is truly bad service.
- EWEvelyn WhitakerDec 1, 20253.0I love Dairy Queen, chili cheese burritos with a root beer float, my second time since last week. Last week was slow service and was given ice cream with no root beer but was charged. Today chili on burrito was terrible, sat in drive thru about 4 minutes or so without anyone coming to take my money till my burrito was ready to sit again for minutes till I drove around to front, got out to ask if he forgot my sundae to be told no strawberries so I decided Carmel is fine to then be told he's working on it, to then it's gonna be 5 to 10 minutes from another worker whom seemed unconcerned. My money then was refunded for the ice cream. David was trying to run both drive thru and front counter. He did a good job but needs to inform customers about the wait shortly after the order is placed if all possible..This happened last month but do believe in given chances. After tonight not sure if I'll return back to the Desoto location. I'm disappointed and hungry from a half eaten burrito.ijs
Frequently Asked Questions About Dairy Queen
What is the address of Dairy Queen in Desoto, TX?
The Dairy Queen is located at 625 N Hampton Rd, Desoto, TX 75115, United States.
What types of food does Dairy Queen in Desoto offer?
Dairy Queen in Desoto is a fast food restaurant and ice cream shop, offering a variety of fast food items and ice cream treats.
How can I place an order for pickup at Dairy Queen Desoto?
You can place a pickup order online at https://www.dairyqueen.com/en-us/order/pickup/n/14022/.
Is there a way to get exclusive deals for Dairy Queen in Texas?
Yes, you can download the DQ Texas App for exclusive deals at https://dqtexas.com/mobile-app/.
What is the phone number to contact Dairy Queen in Desoto, TX?
You can reach Dairy Queen in Desoto by phone at +1 972-217-3378.
Where can I find more information about Dairy Queen Desoto online?
More information is available on their website at https://www.dairyqueen.com/en-us/locations/tx/desoto/625-n-hampton-rd/14022/.
What other food options are nearby Dairy Queen at 625 N Hampton Rd?
Nearby food options include Edylicious Tea Room for tea and sandwiches, Jessie’s BBQ for barbecue, Menu Six Fusion diner, Mason’s Chicken & Seafood Grill, and The Healthy Spot for smoothies.
Are there any beauty or salon services close to Dairy Queen in Desoto?
Yes, nearby salons include Nails 2000, Velma’s Unisex, Lavish Nails & Faces, Givana Beauty Salon, and Lady’s Lounge offering nail, beauty, and barber services.
Can customers visiting Dairy Queen also access fitness or wellness services nearby?
Absolutely, Extreme Fitness Studio for gym and martial arts, along with several dental clinics like POA Happy Teeth Today, DeSoto Happy Teeth Today, and Professional Orthodontic Associates are close by.
What nearby venues and entertainment options could I visit around Dairy Queen?
Nearby entertainment options include Character Clubhouse and Jeannettra Painting Fun Art Studio for events and concerts, as well as Parties With Charm offering party and event planning services.