Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Desoto is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Chipotle Mexican Grill
1001 North Interstate 35E Service Rd, Desoto, TX
75115, United States
Hours
Reviews
2.7
639 reviews
5 stars
190
4 stars
63
3 stars
51
2 stars
44
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude staff, poor customer service, and long wait times due to understaffing.
Food Quality
Multiple reviews mentioned issues with food quality, including undercooked rice, stale chips, and food poisoning.
Cleanliness
The location was often described as dirty, with unclean tables, floors, and food preparation areas.
Portion Sizes
Several customers complained about inconsistent portion sizes, with some receiving significantly less food than expected.
- VBvictoria BrownJan 4, 20265.0Very nice and but they could have bigger portions Try qudoba
- NGNells GutierrezJan 2, 20265.0I had an online order ready at 8:20 pm, and when I arrived, it seemed like they were pretty busy and their online side was down so they asked for my name, and they immediately got to making my food. Though I waited for my food, the workers were very kind, they filled up my burrito, and thanked me for my patience. My food was fresh, and it was delicious, I devoured that mug so quick.
- GSGravity StealthDec 22, 20255.0Usually, any Chipotle is very busy and doesn’t have the time to say “how can I help you?” They are always understaffed BUT When all I needed was a cup for water 💦. THIS PERSON IN THE PHOTO is so nice and professional she belongs somewhere she can be appreciated.
- JKJohnathan KingDec 10, 20251.0Got food poisoning from this location i ate there Monday night and was in the ER the entire next day also my girlfriend had a hair in her bowl
- KJKim JonesDec 2, 20255.0Me and my mom stopped in to have lunch and luckily it wasn't too busy, cause this is a popular location. Jadrian made our bowls. He was so nice, welcomed us wth a smile and was super patient and polite with my mom, she was a little indecisive..lol Now to my bowl, he made it perfectly. Like he was reading my mind. It was so freaking good this time. He made it a great experience for us today. Deja was so nice with every request I made and I had a few...lol Thanks Jadrian, Deja everyone on the team today for being so nice and helpful. We had a great lunch date.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Desoto, TX?
Chipotle Mexican Grill in Desoto is open every day from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Desoto?
The restaurant is located at 1001 North Interstate 35E Service Rd, Suite 116A, Desoto, TX 75115.
Does Chipotle Mexican Grill in Desoto offer pickup or delivery services?
Yes, this location offers in-store pickup service.
How can I place an order online for Chipotle Mexican Grill in Desoto?
You can order online via Chipotle's website at https://order.chipotle.com/ or through their app available on the Apple App Store.
What type of food does Chipotle Mexican Grill specialize in?
Chipotle specializes in fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Is the Chipotle location in Desoto welcoming to all customers including the LGBTQ community?
Yes, this Chipotle location welcomes LGBTQ customers and is inclusive to all.
Which nearby grocery store can I visit before or after dining at Chipotle Desoto?
Kroger is a nearby grocery store where you can shop for groceries, flowers, and deli items before or after your meal at Chipotle.
Are there any nearby banks close to Chipotle Desoto for convenient banking?
Yes, First Convenience Bank is located nearby, making it easy to bank or access financial services when visiting Chipotle.
What other dining options are close to Chipotle Desoto?
Nearby dining options include Dickeys Barbecue Pit for barbecue and Los Tapatios for Mexican cuisine, offering variety when visiting the area.
How can I contact Chipotle Mexican Grill in Desoto for inquiries or feedback?
You can reach Chipotle Desoto via phone at +1 214-453-8284 or email at TX.3542.Desoto@chipotle.com.